Atlantic Chrysler Dodge Jeep RAM

Horrible customer service! !! Went in for a check engine light situation, and I happen to be still under certified preowned warranty But Steve and the service manager, Goodwin T !! Went in for a check engine light situation, and I happen to be still under certified preowned warranty But Steve and the service manager, Goodwin Told me “They have been burned before by warranty companies”, and it is too difficult to reach out to the Volkswagen Warranty To confirm that I did, in fact have extended warranty on my vehicle for the maintenance needed. They tried to blame it on the dealership that I purchased the vehicle from stating that they made an error on the extended warranty policy. I was charged for the diagnostic testing that should’ve been covered, and instead of Trying to make it right and offer an apology that they made the error they tried to Lie and stated that their warranty assessor fixed the issue that the dealership where I purchased vehicle made. So unimpressed with the lack of ownership and overall customer service. I will NEVER come back here again! More

Fast reliable and efficient. If you want more words, then here they are. Thank you very much.🇺🇸 If you want more words, then here they are. Thank you very much.🇺🇸 More

Prompt, courteous, not the least expensive but reasonable. I will return for routine service when due reasonable. I will return for routine service when due More

Great service! Staff was very friendly and honest with me. I will absolutely be back to this dealership… i appreciate the hard work! Staff was very friendly and honest with me. I will absolutely be back to this dealership… i appreciate the hard work! More

I brought my 2023 Grand Cherokee in for a scheduled oil change under warranty. I noticed I had a low tire air pressure indicator had gone off that morning. When Not only did They will change the oil and fi change under warranty. I noticed I had a low tire air pressure indicator had gone off that morning. When Not only did They will change the oil and filters under warranty, They also discovered the low tire pressure was from a nail in the tire and replaced it at no cost. Thank you. More

1. The appt. was for Tues and it got looked at 2 days later. So the car sat there for two days for nothing. So what was the point of having it there on Tues? 2. When we picked up the car, we asked the p later. So the car sat there for two days for nothing. So what was the point of having it there on Tues? 2. When we picked up the car, we asked the person if there were any discount to be had and he said he didn't know of any, but there was a coupon on their website. It would have been great to get some kind of discount. 3. They don't seem to want to give discounts. An example of this is that there is a notice posted at the window where you pay saying you needed to show a coupon/discount before your service or else you couldn't use it. But this window/this notice does not face the desks where you initially check in. Shouldn't it be there? More

Everything was taken care of in a best possible way. Great to do business with Great to do business with More

the absolute worst service ever . i will never refer anyone to dodge. will never purchase another dodge. worst experience of any kind. and if it happened to me. it’s happening to ot i will never refer anyone to dodge. will never purchase another dodge. worst experience of any kind. and if it happened to me. it’s happening to others. More

My sales man Was Michee, he was a pleasure to work with and he made it possible for me to drive out with the truck I wanted on my payment terms. I would like to do business with him in the future. and he made it possible for me to drive out with the truck I wanted on my payment terms. I would like to do business with him in the future. More

The employees were all friendly and helpful. That said, I bought 4 new tires and only found out after driving high speed on the parkway days later, that the new tires weren't balanced correctly. That said, I bought 4 new tires and only found out after driving high speed on the parkway days later, that the new tires weren't balanced correctly. Had to return yet another day to have them rebalanced. Seems to have fixed the problem now, but still an inconvenience to have to go through twice for what should have been an easy fix. That, the uncomfortable waiting area, and the fact they don't have a wheel alignment equipment (they rely on the amateurs at Pep Boys) are the reasons I didn't give them more stars. More