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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,402 Reviews

2,402 Reviews of Atlantic Honda - Service Center

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May 11, 2020

I will not go back! 5 hours for a belt tensioner, witnessed mechanics standing around, and talking. Service manager was the icing on the cake. More

by Jayjfrancoi
Recommend Dealer
No
Employees Worked With
Chris Marino
May 26, 2020 -

Atlantic Honda responded

Jay, we're sorry to see your poor rating, as customer satisfaction is our top priority. Please contact rkiernan@aagny.net at your earliest convenience so we may gain some additional details about your visit.

May 08, 2020

Alex has been my service rep for over five years. I am now driving my second Honda vehicle. 2017 HRV. A few years ago my 2000 Honda Accord the exhaust system went and I had a job interview in the aftern More

by Neil.Shapiro
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Atlantic Honda responded

Neil, thank you for taking the time to share feedback. We are glad that we were able to help and will continue to do so! If there is anything else you may need, please never hesitate to give us a call.

May 08, 2020

Auto Inspection Job completed in reasonable amount of time considering the covid-19 min staffing.. Everybody was nice and caring showing the customers concerns are v More

by Deltaboy68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 11, 2020 -

Atlantic Honda responded

It's great to hear from you! We appreciate all of your compliments and will be sure to share it with the rest of our team. Please give us a call if you need anything moving forward.

May 05, 2020

First time servicing a Honda ever. Was told an hour and twenty minutes, and was exactly on time. Very impressed with the service provided. Will be back More

by samdee
Recommend Dealer
Yes
Employees Worked With
Joey Naim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Atlantic Honda responded

Thank you for the great review, Sam! We are glad that you are very pleased with our service. If there is anything else you need in the future, please reach out.

May 05, 2020

Thank you for service. The staff was friendly, the location was very well kept and inviting, and continue to drive smoothly. I would highly recommend this location to anyone looking for a car. More

by Ana.01
Recommend Dealer
Yes
Employees Worked With
Matt Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Leopold, Chris Marino, Jose Rodriguez
May 08, 2020 -

Atlantic Honda responded

Thank you for the positive feedback, Ana. We will be sure to share your compliments with the rest of our team. We appreciate your recommendation and please give us a call if you have any questions or concerns.

May 04, 2020

Took 3 hours for oil change but overall happy with the customer service and outcome of work was great. Steering wheel was wrapped using plastic and all employees wore masks which made it very safe More

by Danielcolon1023
Recommend Dealer
Yes
Employees Worked With
Chris Marino
May 06, 2020 -

Atlantic Honda responded

Thank you for your positive feedback, Daniel. We are happy to know that you are pleased and understanding with all of our precautions we are taking to provide the best service possible during a time like this. Please never hesitate to give us a call with anything else you might need.

May 03, 2020

Their service is quick and they informed me of all issues needed to be done, besides the problem I brought it in for. In and out! More

by basseyforever2015
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Marino
May 04, 2020 -

Atlantic Honda responded

Thank you for the 5-star review. We always strive to provide the quickest and consistent work every time. Should you need anything else, please reach out!

May 01, 2020

Great service! My service coordinator, Bernie, always has a smile and does his best to make it a good experience each time and Always professional! More

by buffynutt1
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
May 01, 2020 -

Atlantic Honda responded

Thank you for the wonderful review. We are glad that Bernie always provides great assistance for you. Please let us know if there is anything else you might need in the future.

May 01, 2020

i mean i love honda and the employees but the fact i dropped my car off at 12pm, never received a call that my car was ready. I had to call myself the next day just for them to say my car had’d been rea More

by arcidesramirez
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Ocasio, Chris Marino
May 01, 2020 -

Atlantic Honda responded

Thank you for taking the time to share feedback. We understand and do apologize for that bit of an inconvenience that occurred. We will be sure to look into this feedback right away and make sure an experience like this does not happen again. We hope we can assist you again in the future and please don't hesitate to give us a call with any other questions or concerns.

May 01, 2020

Love this dealership and my salesman angel!! Love the staff and how they work with you. The only problem I have is with the service. I never had a problem for the last 8 Years. I noticed the price for j More

by Mygirls0004
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Alessi, Dave Shapiro
May 04, 2020 -

Atlantic Honda responded

Thank you for taking the time to share feedback. We are glad that you had a wonderful experience with Angel and we will be sure to share your kind words with him. If there is ever anything else you might need, please never hesitate to give us a call.

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