Atlantic Honda - Service Center

Routine maintenance. For my 2018 Honda CRV. David was courteous knowledgeable and a pleasure. Explained my options but left decision to me without any sales pressure. A pleasure to deal with. courteous knowledgeable and a pleasure. Explained my options but left decision to me without any sales pressure. A pleasure to deal with. More

It was okay. I was charged $38 for a tire rotation that takes a measly 5min since my car was already on a lift for an oil change figured it would be done as a quick courtesy. takes a measly 5min since my car was already on a lift for an oil change figured it would be done as a quick courtesy. More

very professional, and fast service , would recommend my friends and family to atlantic honda , alex was great , service took less than i was expecting to replace the tire friends and family to atlantic honda , alex was great , service took less than i was expecting to replace the tire More

Atlantic Honda provides Excellent service, friendly atmosphere. Visit on December 1, 2019, service department/sales for New York State Inspection, Oil Change and replacement of wiper inserts. atmosphere. Visit on December 1, 2019, service department/sales for New York State Inspection, Oil Change and replacement of wiper inserts. More

Good work, fast. They didn't answer my request for part quotes when I made them in the electronic appointment scheduler. That's the reason I took 1 star off. quotes when I made them in the electronic appointment scheduler. That's the reason I took 1 star off. More

My oil change took half the amount of time I originally thought it would. I really like that they can text me during the service. thought it would. I really like that they can text me during the service. More

Great service! Easy to make appointment and everyone is friendly! My husband always goes to Alex! My car is a 2012 CRV and always gets excellent service! friendly! My husband always goes to Alex! My car is a 2012 CRV and always gets excellent service! More

Bernie Ocasio Bernie, once again, was terrific this past Saturday, November 30, 2019. My inspection was handled with efficiency and I was, as always, given hone Bernie, once again, was terrific this past Saturday, November 30, 2019. My inspection was handled with efficiency and I was, as always, given honest and insightful responses, none of which were designed to have me purchase services that weren't needed or warranted at the time. Thanks, Bernie, Michael Cafaro More

Atlantic Honda service I brought my 2016 Pilot in for what I believed to be warranty service. My service advisor was Nick Frank. Here is what I spoke to him about: R I brought my 2016 Pilot in for what I believed to be warranty service. My service advisor was Nick Frank. Here is what I spoke to him about: Repair Services: Other Concern Not Specifically Listed • Infotainment system: (1) intermittently blacks out, (2) "Unfortunately, the process com android phone has stopped" error message (3) " Unfortunately, com.clarion.displayaudio.extframework has stopped" error message. (4) When navigating, system thinks car is off road. Transmission System Problem • RPM Pulsates between 45 - 65 mph. I got a call about an hour or so after my 7:30 am drop off. Nick explained to me that there was an update for the infotainment system issues and that it was covered. He also said that as far as the transmission goes, it needed a software update and 3 transmission flushes. The update was covered but the transmission flushes were not and at $135 per hour for 2 hours, plus...etc. He was referencing TSB 017-011 Which was for the 9-speed transmission which I did not own. He also said it had expired. However, I had done some research regarding the pulsating RPM and found a TSB " 17-014 - 2016–17 Pilot: Judder from the Torque Converter Lock-Up Clutch". This covered the issue I was having and the work was completed as a full warranty job. This was the first time I serviced my car at Atlantic. I was disappointed. Had I not been a knowledgeable consumer, I would have walked out of there $300+ poorer. Oh, and, my car didn't get washed :-( Respectfully, More

Alex was great. Explained everything they were going to do, did it in a timely fashion and checked in while I waited. The waiting area was comfortable. Great experience as far as service goes. do, did it in a timely fashion and checked in while I waited. The waiting area was comfortable. Great experience as far as service goes. More