2,399 Reviews of Atlantic Honda - Service Center
Repairs Terrible. It took 5 weeks to receive a part that was on back rise, they refused to give me rental car during this time period. Car has had transmissio Terrible. It took 5 weeks to receive a part that was on back rise, they refused to give me rental car during this time period. Car has had transmission, condenser and radiator problems. 2016 Honda Civic. Wish I had bought different car. More
Outstanding customer service From the moment I purchased my car Joey has always helped us and walked us through everything. Even when we had questions or concerns regarding our se From the moment I purchased my car Joey has always helped us and walked us through everything. Even when we had questions or concerns regarding our service. The ladies at the service center Kris and Liz always go above and beyond my expectations. They are truly a pleasure to work with. Everything is always explained to me in detailed and always gives me the best options to service my car. Thank you to the wonderful staff at Atlantic Honda it is very much appreciated. Will continue to recommend them and purchase from them as well as service our cars from them. More
Terrible Service I waited for 2 and a half hours for a xxxxxxx oil change WHICH I PAID 80 bucks for..... CRAZY!! This should be illegal so ridiculous I waited for 2 and a half hours for a xxxxxxx oil change WHICH I PAID 80 bucks for..... CRAZY!! This should be illegal so ridiculous More
Bring a Book I had an appointment for just an oil change and didn't get out until 2 hours later! When my car was done, the guy told me all this extra stuff I shoul I had an appointment for just an oil change and didn't get out until 2 hours later! When my car was done, the guy told me all this extra stuff I should do which is fine except I should have been given the chance to maybe do one of them that day. For example, he said I should get my tires rotated. Okay, you could have asked if I want my tires rotated and just did it instead of me having to come back again to get that done. The service guy was also very rude and cocky. I don't know if he was having a bad day, but there really wasn't any reason for him to be rude from the moment he was checking me in! During my wait, I was sent a text telling me if I had any questions to feel free to send a message. Well, I sent message a little over an hour in asking for an approximate time my car would be ready and never ever got a reply. It's unfortunate because I usually do not have a problem here, but other patrons were saying the same about the long wait time for just oil changes. More
Best Car service experience ever! Jessie was awesome. She took all of my information and called me as soon as my car was done. She was professional, polite, friendly , and made me feel Jessie was awesome. She took all of my information and called me as soon as my car was done. She was professional, polite, friendly , and made me feel at ease with leaving my car for a bit. More
Parés Was told battery was bad by your mechanic.. I took it to Auto zone and there's nothing wrong with battery. Engine light went on after I left your shop Was told battery was bad by your mechanic.. I took it to Auto zone and there's nothing wrong with battery. Engine light went on after I left your shop . Ran diagnostic on it and catalytic converter , which you replaced not too long ago, is the reason for the engine light. i don't think I'm bringing my car back to your shop More
Great service Appointment went well car was done in one hour. Service consultant went over the work to be completed. The free car wash was a bonus. Appointment went well car was done in one hour. Service consultant went over the work to be completed. The free car wash was a bonus. More
DEMORALIZING Brought the car in to be detailed. Came out with a discernible scratch. Manager(SHYSTER) tried to say it was there prior. No apology/apathetic. Brought the car in to be detailed. Came out with a discernible scratch. Manager(SHYSTER) tried to say it was there prior. No apology/apathetic. More
Service Very great service at the time I went there at Honda Location sunrise on 27 Bay Shore New York, very complacency and friendliness. Thanks I feel happy Very great service at the time I went there at Honda Location sunrise on 27 Bay Shore New York, very complacency and friendliness. Thanks I feel happy with my car More
Service Took the time to listen to what I had to say and explained everything in depths to me. Excellent service!! Always excellent service at Bay Shore Honda Took the time to listen to what I had to say and explained everything in depths to me. Excellent service!! Always excellent service at Bay Shore Honda. More