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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,399 Reviews

2,399 Reviews of Atlantic Honda - Service Center

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August 18, 2019

Repairs Terrible. It took 5 weeks to receive a part that was on back rise, they refused to give me rental car during this time period. Car has had transmissio More

by Mrosenberg918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Marino
Sep 03, 2019 -

Atlantic Honda responded

We never want anyone to feel disappointed with our quality of service, and we apologize for any inconvenience caused by your part being delayed. We would like to discuss this with you further, and we hope you'll reach out to our Service Manager at cmarino@aagny.net at your earliest convenience.

August 17, 2019

Outstanding customer service From the moment I purchased my car Joey has always helped us and walked us through everything. Even when we had questions or concerns regarding our se More

by waidan786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Naim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris from the service department
Aug 19, 2019 -

Atlantic Honda responded

Thank you for the 5-star review and recommendation. We appreciate you taking the time to share feedback, and we'll be sure to pass along your kind words. We're pleased to know our standards for professional, knowledgeable, and attentive service were reflected in your experience. If you need anything else in the future, please reach out!

August 17, 2019

Terrible Service I waited for 2 and a half hours for a xxxxxxx oil change WHICH I PAID 80 bucks for..... CRAZY!! This should be illegal so ridiculous More

by Mikefloro95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Marino
Sep 03, 2019 -

Atlantic Honda responded

Mike, we never want anyone to feel frustrated with our quality of service, and we apologize if the circumstances of your oil chance did not meet your expectations. Please reach out to our Service Manager at cmarino@aagny.net at your earliest convenience to discuss this further.

August 17, 2019

Bring a Book I had an appointment for just an oil change and didn't get out until 2 hours later! When my car was done, the guy told me all this extra stuff I shoul More

by alex212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernie Ocasio
Sep 03, 2019 -

Atlantic Honda responded

Alex, we're deeply sorry to know you weren't satisfied with your experience. We never want anyone to feel frustrated with our quality of service, and we apologize for any inconvenience that might've been caused due to a longer wait time. Please reach out to our Service Manager at cmarino@aagny.net at your earliest convenience to discuss this further.

August 17, 2019

Best Car service experience ever! Jessie was awesome. She took all of my information and called me as soon as my car was done. She was professional, polite, friendly , and made me feel More

by Alli123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Strauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Byrne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSIE, Rick Alessi, Dave Shapiro, Richie Lobraico, Bernie Ocasio, James Wilson, Chris Marino
Aug 19, 2019 -

Atlantic Honda responded

Alli, thank you for the 5-star review. We're pleased to know our standards for professional, knowledgeable, and attentive service were reflected in your experience. If you need anything else in the future, please reach out!

August 17, 2019

Parés Was told battery was bad by your mechanic.. I took it to Auto zone and there's nothing wrong with battery. Engine light went on after I left your shop More

by Pares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas
Sep 03, 2019 -

Atlantic Honda responded

We're terribly sorry to know you weren't satisfied with your experience. We never want anyone to feel disappointed with our quality of service, and we apologize if we weren't able to exceed your expectations. If you would like to discuss this further, please reach out to our Service Manager at cmarino@aagny.net at your earliest convenience.

August 13, 2019

Great service Appointment went well car was done in one hour. Service consultant went over the work to be completed. The free car wash was a bonus. More

by I30ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Atlantic Honda responded

Thank you for the kind words, we hope you serve you again the next time you are in need.

August 09, 2019

DEMORALIZING Brought the car in to be detailed. Came out with a discernible scratch. Manager(SHYSTER) tried to say it was there prior. No apology/apathetic. More

by Disheartened
Recommend Dealer
No
Employees Worked With
Richie Lobraico
Aug 26, 2019 -

Atlantic Honda responded

We are very sorry to read of any disappointment. We take this feedback seriously, and hope to have an opportunity to speak further about any concerns. Please contact sstrauch@aagny.net at your earliest convenience to discuss.

August 08, 2019

Service Very great service at the time I went there at Honda Location sunrise on 27 Bay Shore New York, very complacency and friendliness. Thanks I feel happy More

by Mine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Aug 12, 2019 -

Atlantic Honda responded

Thank you for the 5-star review. We strive to provide exceptional service, and we're pleased to know this was reflected in your experience. Please reach out if you need anything else in the future!

August 07, 2019

Service Took the time to listen to what I had to say and explained everything in depths to me. Excellent service!! Always excellent service at Bay Shore Honda More

by Agnes71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Aug 08, 2019 -

Atlantic Honda responded

Thanks, Agnes! We hope to work with you again the next time you are in need.

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