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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,401 Reviews

2,401 Reviews of Atlantic Honda - Service Center

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April 24, 2019

Service Everyone is so pleasant. The waiting room is full but they work fast. Oil change, tire rotation and fluid checked within an hour. Comfortable waiting More

by 131patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Apr 25, 2019 -

Atlantic Honda responded

We're so glad you had such a positive experience! Thank you for the kind words, and for taking the time to share your experience.

April 24, 2019

There should be no excuse for the lack of Customer service An 8am appointment means every staff should be alert, attentive & polite to every customer who enter their doors. This wasn’t the case on Saturday as More

by Customercomesfirst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas , Chris Marino
May 10, 2019 -

Atlantic Honda responded

We're deeply sorry to know you weren't satisfied with your experience. We never want anyone to feel frustrated with our quality of service, and we apologize if we were not able to exceed your expectations. We would like to discuss this with you further, and we hope you'll reach out to our Service Manager at cmarino@aagny.net at your earliest convenience.

April 24, 2019

I received great service Alex Tinnirello gave me awesome service he’s patient and makes sure everything is covered. I would always recommend anyone with a Honda to go to Alex More

by Shotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Atlantic Honda responded

We appreciate the generous feedback, and will be sure to pass your compliments along to Alex. thanks for choosing Atlantic Honda!

April 23, 2019

Service car For the check engine light. They did a amazing job and I will always come back to that dealership all the time. Great people there More

by Brooke ann 583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Marino
Apr 25, 2019 -

Atlantic Honda responded

Thank you for the five-star feedback, Brooke Ann! We look forward to working with you again.

April 23, 2019

Amazing service! These workers work hard and at a fast pace. No matter who you spoke to, each of them did their best to not on benefit me but other customers as well. More

by Cestrella29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Apr 24, 2019 -

Atlantic Honda responded

Thank you for the 5-star review and recommendation. We strive to provide prompt, professional, and efficient service, and we're pleased to know this was reflected in your experience. Please reach out if you need anything else in the future!

April 22, 2019

Outstanding Every time I have service performed l am always treated courteously and professionally. Nothing is a problem. Anything I need is always performed with More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Atlantic Honda responded

Eric, thank you for the 5-star review. We're pleased to know our standards for professional and attentive service were reflected in your experience. If you need anything else in the future, please reach out!

April 21, 2019

Service Appt Bernie Ocasio was my advisor and he was very helpful and friendly for my 1st service appointment at your location. He explained the process, gave me a More

by Candle2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Apr 22, 2019 -

Atlantic Honda responded

Thank you for the great review!

April 21, 2019

General Maintenance I was pleasantly surprised by the low cost and professional service. Bernie was my advisor and I highly recommend him. The free car wash was an added More

by Membra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Ocasio
Apr 22, 2019 -

Atlantic Honda responded

Thank you for the kind words on Bernie and the rest of our Service team! We look forward to helping you in the future.

April 20, 2019

Good service, give Christ a raise Good service, plenty of space to wait for. They even have a quiet place to work. Strongly recommend this yo everyone else.Have a good day More

by Tu Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Marino
Apr 22, 2019 -

Atlantic Honda responded

Thank you for the awesome review on our service team!

April 20, 2019

Car servicing at Atlantic Honda Customer service was great! Everyone is friendly and very helpful. They keep u informed during the process thru texts so u know what's going on. More

by Susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Frank
Apr 22, 2019 -

Atlantic Honda responded

Susan, thank you for the 5-star review! We are happy to read that you enjoyed our easy communication!

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