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Atlantic Honda - Service Center

Bayshore, NY

4.7
2,413 Reviews

2,413 Reviews of Atlantic Honda - Service Center

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June 14, 2023

Went in for a recall & wheel alignment, my wheel wasn’t fixed, wasn’t told I needed Struts & Ball Joints and also a balled tire. I cannot drive my CRV and was overcharged. I had to borrow a vehicle to get More

by tmcguire25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Tinnirello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

tmcguire25 responded

Passenger Side needs Struts and Ball Joints also Tire wear on the inside and the CRV is shaking and it should have been noticed when the wheel alignment was done so much for waiting for a AT technician!!! 7:30 am appointment and didn’t leave until 1pm. Extremely disappointed in the service.

Jun 19, 2023 -

tmcguire25 responded

I’m still waiting for a response!!!

Jun 20, 2023 -

Atlantic Honda responded

We apologize for any inconvenience you may have experienced during your visit. We would like to discuss your concerns further and see how we can assist you. Please contact us directly at rkiernan@aagny.net at your earliest convenience.

Jun 21, 2023 -

tmcguire25 responded

Hello, I had to get new tires and ball joints and Structs and I need a wheel alignment, because it was not done correctly and I had paid for, but I’m actually I don’t trust Honda @bayshore anymore and am very disappointed, I would appreciate if someone could do the wheel alignment over.

Jun 21, 2023 -

tmcguire25 responded

I need a contact phone number,

June 02, 2023

Great service advisors. Past year I have chosen David Schweitzer and also Alex Tinnirello who both listen and explain service on my vehicle in clear understanding way. Rece More

by Marie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave a review, Marie! We're thrilled to hear that both David and Alex have provided you with great service and that your recent issue with your Honda Civic was resolved quickly. We appreciate your recommendation and hope to continue providing you with top-notch service in the future.

May 26, 2023

I love being my car to Atlantic Honda. Great service from the customer service rep to the mechanic to checking out More

by lephant72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our team, from the customer service representative to the mechanic. We appreciate your business and hope to see you again soon at Atlantic Honda.

May 30, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our team, from the customer service representative to the mechanic. We appreciate your business and hope to see you again soon at Atlantic Honda.

May 26, 2023

My service advisor,David Schweitzer is not only conscientious,he is detail oriented and care for my vehicle like he will care for his. His approach is customer first. That gives me comfort that i More

by Adesola27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that David provided you with excellent service and that he was able to ensure that your vehicle was well taken care of. We're also glad to hear that Ms. Liz made a great impression on you. We appreciate your loyalty and look forward to seeing you again for any future automotive needs.

May 23, 2023

When you go to the service dept, you are ignored and you wait for someone to acknowledge you to get help. To have a nut put on my tire that was missing, I was told $75.00 and a 2 hour wait!!! ARE YOU KIDDIN More

by Still waiting for my receipt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Andrews-Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tinnirello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Atlantic Honda responded

We apologize for any inconvenience you experienced during your recent visit to our service department. We strive to provide prompt and courteous service to all of our customers, and it seems we may have fallen short in your case. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

May 14, 2023

The representatives in the service department are very friendly and helpful. I have continued to use Atlantic Honda because of the friendliness of their staff and the fact that they do what they can More

by Tpwk4696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Tinnirello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Atlantic Honda responded

Thank you for taking the time to share your positive experience with our service department. We are delighted to hear that our staff was friendly, helpful and that we were able to make your visit as easy as possible. We appreciate your continued loyalty to Atlantic Honda and look forward to serving you in the future.

May 07, 2023

Customer service was very good and David was helpful with what needed to be done. I always go here for my maintenance since they know what to work on Hondas. More

by JeffRodriguez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave us a positive review! We're glad to hear that you had a good experience with our customer service and that David was able to assist you. We appreciate your loyalty in choosing Atlantic Honda for your maintenance needs and we hope to continue providing you with great service in the future.

April 29, 2023

Terrific customer service. David explained the work that was necessary, the cost and estimated time it would take. Kept me posted as to progress. This service is a major reason More

by CoachJoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Naim
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Atlantic Honda responded

Thank you for your 5-star review! We're thrilled to hear that David provided you with excellent customer service during your recent visit. We strive to keep our customers informed and updated throughout the maintenance process, and we're glad to know that we've met your expectations. We hope to see you again soon!

April 18, 2023

From the minute you drive into the service area you are greeted by professional & knowledgeable staff. David Schweitzer is always helpful, gives intelligent advice and provides excellent information and gu More

by Vermilyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Atlantic Honda responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our staff, especially David, provided excellent service and made you feel welcomed. We appreciate your loyalty as a repeat customer and look forward to continuing to provide you with top-notch service.

April 15, 2023

Good experience, people were very helpful and communicated all through the time my car was being fixed More

by Balexander222728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Wamp
Apr 17, 2023 -

Atlantic Honda responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a good experience with us and that our team was helpful and communicative throughout the process of fixing your car. We appreciate your business and hope to see you again in the future.

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