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Atlantic Toyota
West Islip, NY
2,338 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,338 reviews
August 25, 2016
Excellent service! This is my second Toyota which I leased through Atlantic Toyota. Both times I was so happy with my experience and my beautiful new car! Everyone was a This is my second Toyota which I leased through Atlantic Toyota. Both times I was so happy with my experience and my beautiful new car! Everyone was a great help making the process go smoothly. I'm a customer for life! More
by Kayla Erb
Employees Worked With
Tafawa Lee, Chris Tedesco, Geraldy Rodriguez
August 24, 2016
Buying the right car Although I was in the market for a new Camry, I wanted to upgrade from the LE. I met with Ben on Fri evening 8/19, and discussed the XLE and SE option Although I was in the market for a new Camry, I wanted to upgrade from the LE. I met with Ben on Fri evening 8/19, and discussed the XLE and SE options. He was very patient and knowledgeable and seemed confident he would be able to find a car with the options and color I would like. I made an appointment for the next day, which I had to cancel. I returned on Sunday, after reviewing the information and e-mails from Ben. I selected the 2017 Camry XLE in Predawn gray mica. This is the 4th Camry I have purchased from Atlantic. More
by Nelleb53
Employees Worked With
Ben Manning, Jessica Gipson
August 23, 2016
I wish I could could give zero stars I went in looking for a specific vehicle for a family member that I had been researching for a few weeks. I was told over the phone that the exact veh I went in looking for a specific vehicle for a family member that I had been researching for a few weeks. I was told over the phone that the exact vehicle was at their holding lot and was quoted a price of $30,300. After setting up an appointment to see the vehicle for a few days later, I arrived with my family and the car didn't even exist. Apparently the car I specifically asked for and was quoted for was "misinterpreted" for a much more expensive car. The car available to see was a different color and was priced at $31,730 even though it was supposedly the same vehicle as the one I asked for. We decided to look at it anyway to see if we liked it. Our salesman Ben wasn't completely terrible; he did his best to show us the vehicle and walk us through the features. It was time to talk numbers and the sales manager refused to play fair when giving us a deal. Even though I was told over the phone how the dealership was having huge sales, 0% APR and "employee pricing," the sales manager low-balled our trade-in and wanted us to put over 50% down for a vehicle that wasn't even worth the price tag. He didn't treat us with any level of professionalism and he was definitely not interested in making a sale despite the fact that a different sales manager told us he sold over 25 cars that day. Our salesman also didn't seem very interested in pushing his manager to give us a better deal and make the sale. I have spoken to a few people who have inquired about Toyotas and they all had a horrible experience. I would not recommend spending any of your time in this dealership due to the unwanted pressure this dealership puts on their customers. We had a much better customer service experience and car-buying experience somewhere else. Not only that but we purchased a much nicer and more luxurious vehicle with a better deal by avoiding anything to do with Toyota. Do yourself a big favor and give your business to a dealership that makes your experience comfortable and effortless from start to finish and never settle just because you feel you have to have a car. Always remember: you don't have to buy a car, but a dealership needs your business! A good sales team knows that. More
by Charney08
Employees Worked With
Ben Manning
August 22, 2016
Great Service!! They really know how to grasp your attention here! I just got my new vehicles which is in perfectly good shape. I'm completely satisfied and my parent They really know how to grasp your attention here! I just got my new vehicles which is in perfectly good shape. I'm completely satisfied and my parents are planning to come in a few days to purchase a vehicle for themselves also. Great place to shop for a new or used vehicle! More
by Honda4me
Employees Worked With
Jeff Jacques, Ben Manning
August 15, 2016
Walked out Completely Satisfied The sales and service personnel are the best. Willing to go the mile. Never felt that I was being pushed into anything. Will recommend to all my frien The sales and service personnel are the best. Willing to go the mile. Never felt that I was being pushed into anything. Will recommend to all my friends looking for a new or used vehicle. More
by Katherine Paolillo
Employees Worked With
Joseph Handerhan, Pablo Feliz
August 14, 2016
Leasing a car for the 1st time My overall experience at this dealership was outstanding. I'm greatfull that everyone took the time to go over all the details of our purchase seeing My overall experience at this dealership was outstanding. I'm greatfull that everyone took the time to go over all the details of our purchase seeing that this was the 1st time my family and I have leased a vehicle. Everyone was very proffesional and courteous. Great customer service!!!!! Thank you BenManning and Jeffery Jacques!!!! More
by avassur2016camry
Employees Worked With
Jeff Jacques, Ben Manning
August 13, 2016
Good Experience Will was the most patient and courteous salesman you could have. When I first walked in he greeted me as if I was a long lost family member. (Mind you Will was the most patient and courteous salesman you could have. When I first walked in he greeted me as if I was a long lost family member. (Mind you I've never met the man in my life HA!) As a new car buyer he answered every question I had even if it was repeat questions. The dealership experience was great. There was food (i.e. Sandwiches/salad/etc) for my parents (which you normally don't find) and the selection of vehicles was the largest I've seen. Just wish this dealership and salesman like Will were closer to Freeport so I wouldn't have to make the drive all the way to Amityville. Lastly, honorable mention goes to Pablo for being just as patient with my finance questions. More
by Michelle T
August 10, 2016
Exactly how it should be done!! Drove 270 miles to get the vehicle that was exactly what I wanted and will do it again for the next one! EVERY person I encountered was fantastic, hel Drove 270 miles to get the vehicle that was exactly what I wanted and will do it again for the next one! EVERY person I encountered was fantastic, helpful and efficient beyond my expectations. Just about wanted to apply for a job before I left. Highly recommended! More
by Danni607
Employees Worked With
Chantel, Daniel Algarin, Jeff Jacques
August 06, 2016
Leasing for the First Time Will our salesman was very patient and professional. It was the first time leasing a car and there were a lot of questions. Overall I would say it was Will our salesman was very patient and professional. It was the first time leasing a car and there were a lot of questions. Overall I would say it was a good experience. More
by Margaret09
August 03, 2016
Good deal It was a great deal and good service. Mr. Ben assisted us and helped us to get the car we wanted. This place is recommended. It was a great deal and good service. Mr. Ben assisted us and helped us to get the car we wanted. This place is recommended. More
by jishan007
Employees Worked With
Ben Manning
