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Atlantic Toyota

West Islip, NY

4.7
2,338 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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193 Sunrise Hwy North Service Rd

West Islip, NY

11795

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Showing 2,338 reviews

July 10, 2016

Bate and Switch Liars Please, if you are looking for an honest dealership with experienced sales people... RUN, don't walk to another dealer. Went there with a trade looki More

by Deemarie3d
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employees that "helped" tortured me not listed...
Jul 11, 2016 -

Atlantic Toyota responded

My name is Mike and I am one of the Managers here at Atlantic Toyota. I do apologize for your experience. As I am not aware of the situation, I am asking for some information. If you could at least let me know who you are so I can look up the information. In this way, I could see what went wrong and to avoid this situation in the future. Thank you.

Jul 13, 2016 -

Deemarie3d responded

Mike, Your ad for the Rav4 is 219 month with a $595 bank fee. Harry was the kid I was dealing with. Do not know the man's (also a kid by the way) name who told me all of Harry's numbers were wrong, but he is the one who then said I'd have to put down $2200 on top of my trade. I was there on Friday from 4-6pm. Tried to tell me that there was no way they could honor the ad without adding a 350 or so "admin" fee. And my trade went from 1900 to 1400 the next day. Harry became belligerent when I asked him the final out of pocket cost before I went back. That is when he hung up on me. I told them my family was in the business and I had no time for games when I walked in the door. As an fyi, the Honda dealer didn't play games AT ALL and gave me 2000 for my trade without an issue. My credit score on Saturday was 813...no issue there. I walked out with an EX level with no money out of pocket.

July 04, 2016

Quick and easy process! Honestly I was not looking to trade in my vehicle but when I spoke with Ben Manning he was so polite that I felt comfortable to go with the process. E More

by Lissettebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Manning
July 02, 2016

Smooth Experience I had heard mixed things about this dealership but decided to stop by and check it out in person. Dealing with Ben Manning made buying a used car easy More

by prius2838755
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheryl, Ben Manning
June 30, 2016

Ben Manning is the best! Ben Manning made my experience at Atlantic Toyota a real pleasure. His courtesy, professionalism and efficiency made my whole process very smooth. I'm More

by Km966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Manning
June 29, 2016

Awesome dealership I have purchased many new vehicles over the years but have never been treated as well any where . The moment you walk into the show room your treated More

by Amelia2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Algarin, Mike Ostrow
Jun 30, 2016 -

Atlantic Toyota responded

Thank you for your kind words, as well as your business. We look forward to seeing you again.

June 29, 2016

If I could give a 6-star rating to my man Moose, I would The dealership in and of itself was pretty much the same as everywhere I had been in researching my next car. But what made me come back here was the More

by Butt Fumble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in finance and Cheryl in insurance. Jeffrey was Mohstafa's sales manager, I believe, but I dont recall his last name. All were very nice. , Mohstahfa Ghafoori
June 24, 2016

Limited wait...Joe Handelhan knew the product Joe was great. He knew his product and was not pushy about the sale. Everyone was cooperative and willing to help arrive at terms we could both live w More

by JPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Handerhan, Jessica Gipson
June 21, 2016

Great Service My name is Antonia Cato & I leased 2014 Rav 4 from Frank Wilson & was impressed by Atlantic Toyota's High quality of service. So of course, I went in More

by MsCato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wilson, Ben Manning
June 13, 2016

Great experience I emailed the dealer the day before with a price I wanted to pay for a Rav 4 SE. I went the next morning with my car I was trading in and they gave m More

by Joe F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Algarin
June 07, 2016

Bought a nice car for a good price I would definitely recommend Atlantic Toyota. I bought a nice car at a good price. The sales staff were very helpful. I would definitely go back in th More

by Recche88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lianne Dunne
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