Atlantic Volkswagen

My car was miss diagnosed , took it to another mechanic and only had a leaking hose. You guys gave me all types of issues costing $13,000 and nothing was wrong with the engine then sent me an email to purc and only had a leaking hose. You guys gave me all types of issues costing $13,000 and nothing was wrong with the engine then sent me an email to purchase my car. Very bad business More

Everyone is so professional and Steve worked on my car an communicated with me and my car is working great. communicated with me and my car is working great. More

Joe Q is awesome, always helps my family and I get the right vehicle and helps every step of the way! right vehicle and helps every step of the way! More

I got scammed on my lease buyout. $2000 “certification” cost for an inspection that I normally get for free with an oil change. I was told that I didn’t have a choice but to pay it if $2000 “certification” cost for an inspection that I normally get for free with an oil change. I was told that I didn’t have a choice but to pay it if I wanted to buyout my lease. Total xx. They said I needed air filters and wipers, but I would have to pay extra. More

The staff was very polite and kind. They did my oil change and tire rotation in a timely manner. My car ride smooth. Love you guys They did my oil change and tire rotation in a timely manner. My car ride smooth. Love you guys More

My car wouldn't start on Wednesday 9/27. I had it towed to you. On Friday you called and said I needed a new starter motor. It would take until the middle of the following week to get it. I had it towed to you. On Friday you called and said I needed a new starter motor. It would take until the middle of the following week to get it. On Thursday 10/5 you called and said the part is in Kentucky and would be sent overnight. On Tuesday and again on Wednesday 10/10 and 10/11, I phoned and was told the part was not yet here. I called a local mechanic who picked up that car that day. The next day the car was ready with a Mopar starter installed. The bill was 40% less than you quoted. Your service was terrible. I have a Fiat 500X. More

Great and reliable service with replacing battery three days ago on my Jetta 2017. Very glad with the service! days ago on my Jetta 2017. Very glad with the service! More

Began servicing my VW here in October 2022 as a former dealership closed. I purchased a Ford Focus here in 1996. Service for my VW today has not been without challenges from the shop receiving proper pa dealership closed. I purchased a Ford Focus here in 1996. Service for my VW today has not been without challenges from the shop receiving proper part delivery and other delays due to the pandemic. Overall I have no issues with the service I have received. More

The purchase experience was a 5 star but the financial services were not performed in an expedited fashion. The final result was extremely satisfying.however and thus the four star rating. The sale associ services were not performed in an expedited fashion. The final result was extremely satisfying.however and thus the four star rating. The sale associate was very good. More

I did not have a good first experience. They were not equipped to diagnose nor could they fix my issue. My car was there for 2 days before I was told I needed to take it to another dealers They were not equipped to diagnose nor could they fix my issue. My car was there for 2 days before I was told I needed to take it to another dealership. Additionally, I noticed damage to the bumper around my VW emblem that was not there prior to my appointment. I have yet to receive a response on how that issue is going to be rectified. I will not be back. More