Auburn Chrysler Dodge Jeep Ram

Good Service Sean Bouthillier my service adviser, an effective communicator did an outstanding job in processing my service request for the repair of my 2006 Dodge Sean Bouthillier my service adviser, an effective communicator did an outstanding job in processing my service request for the repair of my 2006 Dodge Ram 2500 diesel that needed a water pump and belt replaced. All work was done to my satisfaction... A bit pricey though... More

Grand Cherokee Limited Purchase After trying two different dealerships I went back on the computer and through the chat system and Magnussen's web located exactly what I was looking After trying two different dealerships I went back on the computer and through the chat system and Magnussen's web located exactly what I was looking for. Called the dealer and verified the vehicle was availability. I was inform it was still available and it would be out front when upon my arrival. I was instructed to ask for Markus Becker. I was greeted upon arrival by Markus and the vehicle was in front as they said it would be. I looked at it and it was exactly what I was looking for and went straight in to negotiate the purchase. I was allowed more than anyone else on my trade in. Markus was exceptional and very professional. After coming into an agreement on price trade in and finance the process really accelerated. I was introduced to BG Gardner and we were done within 30 minutes. BG was also exceptional and knowledgeable with finance and additional warranty programs. It was a very pleasant experience and would highly recommend the Dealership, Sales Staff and Parts Department. More

Great Customer Service Brian is great. He is always very friendly and helpful. Definitely worth asking for him when you take your car in for service as you will get great Brian is great. He is always very friendly and helpful. Definitely worth asking for him when you take your car in for service as you will get great customer service. More

Used truck purchase We had a very enjoyable experience. Jennifer was very knowledgeable in the products that she is selling . When we set down to purchase the truck th We had a very enjoyable experience. Jennifer was very knowledgeable in the products that she is selling . When we set down to purchase the truck they made it quick and simple More

No stress purchase Auburn Dodge was the third Dodge Dealership I visited. The first two dealerships were unwilling to deal or have in there inventory the model I wanted. Auburn Dodge was the third Dodge Dealership I visited. The first two dealerships were unwilling to deal or have in there inventory the model I wanted. My salesperson was Jennifer Patton. Not only did she find the Ram 2500 pickup I was looking for, she answer every question I had about the pickup. Dealing with Jennifer Patton was personable and fair with no stress. Auburn Dodge gave me a fair deal for my trade-in and purchase price for my new Ram 2500. More

routine oil change Robert Towe was extremely helpful and personable. Loved also hearing how all the staff relate to customers and each other!! All are very caring and w Robert Towe was extremely helpful and personable. Loved also hearing how all the staff relate to customers and each other!! All are very caring and wanting to do a wonderful job for whom ever they encounter. More

Great service from John Delucia John went the extra mile to ensure that everything was checked in order to fix the problem we had with our Jeep Cherokee. He arranged for a rental ca John went the extra mile to ensure that everything was checked in order to fix the problem we had with our Jeep Cherokee. He arranged for a rental car so that my wife would have a way to get to work with minimal interruption. We were pleased with John's service. We will ask for John every time. More

Air Conditioning Lets just sum it up. John Delucia is my new car guy. He got me in quick, fixed the problem and quoted me a decent price. I will be dealing only with J Lets just sum it up. John Delucia is my new car guy. He got me in quick, fixed the problem and quoted me a decent price. I will be dealing only with John Delucia at Auburn Dodge. And I will be back to buy tires soon. More

Software Update Company car (Jeep Cherokee Sport) needed a software update. Heard of instances where the wait time was about 2 weeks to get an appointment. I got o Company car (Jeep Cherokee Sport) needed a software update. Heard of instances where the wait time was about 2 weeks to get an appointment. I got one within days and dealt with John DeLucia. Handled it quickly and efficiently. Friendly and prompt service. More

Excellent and thorough service! My experience with Magnussens has been consistently high quality. I trust the service I receive and results. The customer service is excellent and fri My experience with Magnussens has been consistently high quality. I trust the service I receive and results. The customer service is excellent and friendly, and I always come here for help and support. More