Auburn Honda

Efficient, courteous and prompt personnel. If you have an appointment they take you on time. If you have an appointment they take you on time. More

Todd absolutely great! Auburn Honda also great. Todd completely helped us with all matters. Fantastic Auburn Honda also great. Todd completely helped us with all matters. Fantastic More

There was no pressure. No one from Elk Grove Toyota ever got back to me. No one from Elk Grove Toyota ever got back to me. More

This dealership takes advantage of the elderly. My elderly father went in to look at some vehicles and purchased a car that he liked. They not only overcharged for the vehicle, but they hid L hell My elderly father went in to look at some vehicles and purchased a car that he liked. They not only overcharged for the vehicle, but they hid L hello hello, no Bella. Yes perfect play things on the contract that he knew nothing about. They were slick with him and put in a GPS tracking device that he doesn't need for $1000, they added a extended warranty service contract For $4000 and their cost was $600. They hid that from him also. He had no idea what he was signing and when he brought it back in to review they told him tough luck you sign for it you're stuck with it. He understands that he made a huge mistake by trusting a dealership like this one. we are going to the state Attorney General for this in addition to the American disabilities act for elder abuse. Do not allow any of your family members to purchase a vehicle from this place. They are crooked as all get out. More

One of my best car buying experiences!! A MUST READ The good ending to my story (1st Chapter below) is I called Auburn Honda after my experience below. Tom and Gary were great! (Kendra could work on bei The good ending to my story (1st Chapter below) is I called Auburn Honda after my experience below. Tom and Gary were great! (Kendra could work on being a little friendlier - maybe she was having a bad day). Everything I told "the other dealer" I told Tom and from the start his numbers were right in line with my research online. Matter of fact, he improved on the final payment because he went the extra mile to get me the best deal when the sale was finally done on our new Accord. Call these guys! Now for the rest of the story from the beginning... Chapter 1: I had the WORST experience ever in my car buying history with AutoNation Honda in Roseville (I've purchased 12 cars in my life thus far). First, I had done a lot of research online and was ready to talk numbers so I called their sales number. I had to keep selecting the sales option because no one would pick up. After looping for 10 minutes, I decided to call and go through their Service Dept. A gentleman picked up, I told him what I was going through and he said he would get someone right away. I waited 3 more hours before I was done for the day at work and nobody called me back. I decided to stop by the dealership on my way home. No one greeted me on the sales floor and I had to ask a service employee walking by how I could get a sales person to help me. We went over to 3 young sales reps who were talking and cutting up in one of the open, door-less offices. One of them got up to help me and I explained to him that I was serious buyer and ready to talk numbers. We went outside and picked out a car so we could work out the numbers. I gave him me and my wife's credit scores that were just pulled at another dealership 2 days before - even showed him the credit document. He then took the info over to "the deal desk" and where they start playing the game of "How much can we make on this car and get this guy for?" The first numbers I got were absolutely ridiculous so I knew right then I was working with an old school "wheeling & dealing" dealership. I thanked the young guy politely and said the numbers aren't even close and I walked out. I will be getting the word out of my experience with AutoNation Honda in Roseville through every online review option possible. It is so worth it to go the extra few miles to meet with Tom, Gary and the gang at Auburn Honda! You'll get the deal and service you deserve! More