Auburn Toyota
Auburn, CA
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Excellence in Service at Magnussen's Auburn Toyota I purchased a new Highlander back in August of 2014 and just took it in for its 5,000 mile check-up. Justin Clay was my Service Advisor. He was very I purchased a new Highlander back in August of 2014 and just took it in for its 5,000 mile check-up. Justin Clay was my Service Advisor. He was very courteous and thorough in checking the car in and asking if there was anything I had noticed or had concerns with. Upon completion of the check by the mechanic, Justin went through the checklist with me to inform me of what had been checked and inform me everything looked good. I would highly recommend Magnussens Auburn Toyota to anyone looking to buy a car. Everyone I have dealt with in the purchase and maintenance of this car have gone above and beyond. To date, I have dealt with Justin Clay, Mike Stewart, and Mark Crouse, and all have been excellent to work with. I can't recommend them highly enough. More
Love my truck and great buying experience! We recently bought a truck after finding it online. From our first online inquiry to driving the truck off of the lot, we worked with Mark Neumann and We recently bought a truck after finding it online. From our first online inquiry to driving the truck off of the lot, we worked with Mark Neumann and he was excellent. He quickly responded to all of our questions, took his time with us during the test drive, and made sure that we knew how all of the features on the truck worked even though it was late when we finally made the purchase. This experience was the best car buying experience we have ever had. More
Buying a Car in Auburn I searched for a vehicle online and found Magnussen's Auburn Toyota Scion. I dealt with Kristen Townsend and could not be more pleased. I recomme I searched for a vehicle online and found Magnussen's Auburn Toyota Scion. I dealt with Kristen Townsend and could not be more pleased. I recommend the dealership and her to anybody looking for a Toyota. The Finance Department and paperwork was also excellent. More
Best Service Ever! I just bought a used 2012 Camry and brought the car in for application of the "Magnashield" paint and interior protection service that I purchased wit I just bought a used 2012 Camry and brought the car in for application of the "Magnashield" paint and interior protection service that I purchased with the vehicle. Ramon Mendoza was my service representative. He was efficient and very nice. Upon pick up of the car I was very frazzeled...had battled Christmas traffic to "make it" to the dealer before closing time. Had given myself what I thought was PLENTY of extra time, but due to horrific traffic, I arrived 4 minutes before the six o'clock closing time. Ramon was very calm and helpful as I raced into the service area. He calmly showed me where my car was located in the lot and assured me that "all was well." In addition, although I don't have her name, the woman working the car rental desk was extremely patient and helpful as well. Well done to Ramon and ALL the staff at Magnussen. You have a customer "for life." More
Excellent buying experience Emailed dealership about a new Highlandemt Limited. Michael Stewart replied quickly with an offer to obtain the Highlander we wanted. Completing the Emailed dealership about a new Highlandemt Limited. Michael Stewart replied quickly with an offer to obtain the Highlander we wanted. Completing the purchase was easy and pleasant experience. More
Nice dealership, professional staff. Emailed Michael Stewart about a specific new Prius V we were looking for. He replied promptly and located the vehicle at another dealership. We also Emailed Michael Stewart about a specific new Prius V we were looking for. He replied promptly and located the vehicle at another dealership. We also agreed on the price. Mr. Stewart had the car delivered to his dealership, had it detailed, and ready-to-go when we arrived. He took the time to explain the vehicle features and electronics with us. We inked the paperwork...he scheduled our first free service, and we were on our way. A+ More
Everytime, excellent service esperience. Robert Brassfield said it would be quick. He was right and saw to it that I was on the road quickly. It was not a big service, but was (as it always Robert Brassfield said it would be quick. He was right and saw to it that I was on the road quickly. It was not a big service, but was (as it always is there) done quickly and well. I have a good experience each time I go there. Well worth driving from Rocklin for. More
Professional Friendly Service Being a local guy, I always take both of my vehicles to Magnussen's Auburn Toyota for service or repair. Bryan Glau is very professional and courteous Being a local guy, I always take both of my vehicles to Magnussen's Auburn Toyota for service or repair. Bryan Glau is very professional and courteous. Reviews your service needs and always thanks you for being a valued customer. Would not think of going elsewhere for any services. J.W.B. More
Professional and courteous Justin Clay was professional, polite and efficient in getting my car car checked in for two recall services. In addition, he prodded my memory by ask Justin Clay was professional, polite and efficient in getting my car car checked in for two recall services. In addition, he prodded my memory by asking, "Anything else we can do for you?" There was: I needed new windshield wipers front and back... ever hopeful this year WILL have a rainy season! More
"Service Service Service" Magnussen's was all about customer service. They made you feel like you were their #1 priority. I felt very comfortable there and was never under an Magnussen's was all about customer service. They made you feel like you were their #1 priority. I felt very comfortable there and was never under any pressure to buy a vehicle. Jeff Frank was the salesman I talked with and purchased my truck from. He was very honest and open which is hard to find anymore. I would without question, buy my next truck from Jeff Frank and Magnussen's Aubrun Toyota. More