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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
December 11, 2023
Hicham was AWESOME! He made the process so easy. He answered all my questions and walked me through everything!! I would HIGHLY recommend him when purchasing a car! He made the process so easy. He answered all my questions and walked me through everything!! I would HIGHLY recommend him when purchasing a car! More
by Burnscourtney31
Employees Worked With
December 10, 2023
Clean nice environment. The sales people were very nice and accommodating. Brandon my particular sales person was helpful knowledgeable and very friendly. The sales people were very nice and accommodating. Brandon my particular sales person was helpful knowledgeable and very friendly. More
by bullshark041584
December 08, 2023
ASOLUTELY the best saleaman in Jordan and customer service beyond compare in my purchase. I have bought many vehicles but my experience here has been one of joy. service beyond compare in my purchase. I have bought many vehicles but my experience here has been one of joy. More
by spendye
Employees Worked With
December 08, 2023
Great experience with the company and salesman. Felt like an honest conversation throughout. Didn’t feel pressured to get a car that wasn’t right for me. Felt like an honest conversation throughout. Didn’t feel pressured to get a car that wasn’t right for me. More
by bronsonmaddy
December 06, 2023
Jordan was ever helpful both times my mother and I came in to purchase cars. He is absolutely amazing in to purchase cars. He is absolutely amazing More
by ashley.mupcs
Employees Worked With
December 06, 2023
Great customer service! This is my second go around with Auction Direct USA and I know I’ll be back soon. This is my second go around with Auction Direct USA and I know I’ll be back soon. More
by esmurfie75
December 03, 2023
No pressure. ...walked in and asked to drive. Was allowed all the time I wanted. No pushy side items to make the deal. ...walked in and asked to drive. Was allowed all the time I wanted. No pushy side items to make the deal. More
by hockeycajun23
December 01, 2023
Jordan M is an amazing sales consultant! He really worked a miracle for me and my son! I’m leaving with a great and safe car, that I thought would be impossible for me to get! I recommend go He really worked a miracle for me and my son! I’m leaving with a great and safe car, that I thought would be impossible for me to get! I recommend going to see him for your future car purchases! More
by Britanny S
December 01, 2023
He was very kind and helped me stay stress free. :) He was also super awesome with my three year old brother that was with me! I would definitely recommend him to anyone that needs a car! This guy n :) He was also super awesome with my three year old brother that was with me! I would definitely recommend him to anyone that needs a car! This guy needs a raise! ❤️ More
by Shenleyjordan
December 01, 2023
Professional and helpful. Highly recommended to work with. Great place to buy a car and nice employees. Highly recommended to work with. Great place to buy a car and nice employees. More
by Jawad_english
