Auction Direct USA - Raleigh

Greatest experience as a first time buyer! Everyone that aided me in my car buying process were phenomenal! There was not one moment where I ever felt pressured into doing anything. They even w Everyone that aided me in my car buying process were phenomenal! There was not one moment where I ever felt pressured into doing anything. They even went the distance to email back and forth with me when I was at work and couldn't get to my phone to talk. They made sure to break down every little detail into bite size bits so that I never felt overwhelmed with the information that was given to me. I mean they treated me like their favorite cousin that they hadn't seen in while, it was great. Everyone was comfortable and I didn't feel like I was talking to robots which was great too. They did everything within their will power to make sure that my vehicle was affordable, safe, looking great, riding great, and ready to go when everything was finalized. I would recommend any and everyone I know to take their car buying ventures to auction direct in a heartbeat! This is my very first car purchase and I am very proud of my decision! More

Excellent commitment Our salesman Shane went above and beyond to help us with everything from finding a car to sitting with us while we thought we wouldn't get approved an Our salesman Shane went above and beyond to help us with everything from finding a car to sitting with us while we thought we wouldn't get approved and laughing with us. He even came in on two of his days off to handle things and make sure we were taken care of since we had no vehicle during the process of our decision making. Would recommend anyone to this guy. More

Halleujah for Shane and Paul! I came in just to see what the trade would be on a vehicle I purchased 2 years ago at this location and I ended up buying a car THAT NIGHT !! Paul and I came in just to see what the trade would be on a vehicle I purchased 2 years ago at this location and I ended up buying a car THAT NIGHT !! Paul and Shane got me an INCREDIBLE deal with the bank AND THEN called me back next morning to tell me another bank was EVEN BETTER ! Got the car I fell in love with, for $70 CHEAPER than I was paying for the CURRENT car! I left feeling BLESSED !! I would give 10 stars if I could! More

Best Customer Service From the time you walk in the door, till the moment you walk out the door The customer service experience was great. My consultant Tim Cooper waa awes From the time you walk in the door, till the moment you walk out the door The customer service experience was great. My consultant Tim Cooper waa awesome. He was there from beginning to end of sale. He was there to help and not give you the run around like most salesman do. Not only did I leave with a new car, Tim made sure my daughter did as well. Hats off to Tim Cooper and Paul at Auction Direct More

The Dream Team This is my second time working with Tim and Victor! All I can say is their CONSISTENCY with making sure you are getting what you want is very refreshi This is my second time working with Tim and Victor! All I can say is their CONSISTENCY with making sure you are getting what you want is very refreshing and on point!! They make a AWESOME team!! I am a CUSTOMER FOR LIFE!! Remember it’s always about how people make you feel and they went the extra mile!! Thank you kindly for your willingness and time.. Your Forever customer Leola?? More

Awesome my son and I had a very good experience I would recommend auction direct to any one out sales person laurie was wonderful and very knowledgeable she made us feel very comfortable I been buyi I would recommend auction direct to any one out sales person laurie was wonderful and very knowledgeable she made us feel very comfortable I been buying car for a whis this far is the best experience I've ever had so far thank you laurie. More

Excellent The service was excellent they made feel very welcomed and kept me updated and posted with everything that was going on and they did everything they c The service was excellent they made feel very welcomed and kept me updated and posted with everything that was going on and they did everything they could to make sure I got my very 1st car More

Fast and easy buying process with no pressure I worked with Joey and Tony, they were both very easy to work with. Joey met us as we walked in and explained to us what we can expect from auction di I worked with Joey and Tony, they were both very easy to work with. Joey met us as we walked in and explained to us what we can expect from auction direct and their cars. They both listened to what we were looking for and showed us some really great options. There was no pressure to buy at all. Tony made the buying process easy and fast. I would highly recommend based on my experience. More

Best customer service! I had shopped around to the other dealers looking for the Accord sport. Seems like they were more interested in volume instead of customer service. I had shopped around to the other dealers looking for the Accord sport. Seems like they were more interested in volume instead of customer service. I highly recommend buying from Auction Direct! More

This is our best experience in purchasing the car This dealership is great! It is very friendly from the front desk when you enter it. Then we got lucky go have Donna as our diller. She is superproffe This dealership is great! It is very friendly from the front desk when you enter it. Then we got lucky go have Donna as our diller. She is superproffesional and fun to be around. She made our Sunday so much better, we were able to go and look to all cars we like, to sit in each we like not waiting, because all the cars are located in separated lot and are open for viewers to see right away. We found the car we liked.Donna made everything easy for us. Now we have the car that we truly enjoy for a very fair price. Manager that worked with our financing was also very nice. This was a great experience and I definetely recommend this dealership and especially Donna as a diller. More