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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
November 14, 2023
I had a great experience with Jordan, helping to get the right car for me. right car for me. More
by marcelwoods08
November 11, 2023
Great experience. Taha was professional, answered all my questions and I felt comfortable working with him. Taha was professional, answered all my questions and I felt comfortable working with him. More
by Chuck
November 11, 2023
I had a wonderful experience! Jordan was super helpful and knowledgeable and super patient with me as I figured everything I needed out! I would highly recommend and will be back Jordan was super helpful and knowledgeable and super patient with me as I figured everything I needed out! I would highly recommend and will be back for my car needs and purchases More
by corinnedelgaizo4
November 10, 2023
One of the best car purchasing experiences to date! With straightforward pricing in already great car deals, I felt comfortable and as if I was treated with integrity. The vehicles were all clean and t With straightforward pricing in already great car deals, I felt comfortable and as if I was treated with integrity. The vehicles were all clean and the service and knowledge far above my experiences at any other dealership or car sales shop. All guarantees were kept. I put down a refundable deposit, whereas others required a non refundable. The car was very fairly priced and I’m great shape with much less miles than cars priced the same elsewhere. I would highly recommend Auction Direct. While I’m sure there are other great employees I worked with manager Paul, Sales person Brandon and Financing, Muhamed (Mr 100%! Well earned nickname). Thank you for everything! More
by Dimac76
November 10, 2023
Out of all the sales man I’ve dealt with on my journey of finding a car. He was definitely top tier the best. Truly caring and a blessing! He’s definitely someone I will be referring to anyone looking! finding a car. He was definitely top tier the best. Truly caring and a blessing! He’s definitely someone I will be referring to anyone looking! More
by Katelynn
Employees Worked With
Gavin Hale
November 10, 2023
A People Friendly Establishment! This Dealership cares about the customer's and their concerns/matters! This Dealership cares about the customer's and their concerns/matters! More
by Justincortes97
November 10, 2023
Great customer service from the time we walked in until the time we left with a new car! Would recommend the time we left with a new car! Would recommend More
by lmg
November 09, 2023
Awesome customer service. .The best I’ve ever had….I love it..I was Soo impressed..You have the sells team at that place💝✨ .The best I’ve ever had….I love it..I was Soo impressed..You have the sells team at that place💝✨ More
by Elisha Williamson
Employees Worked With
November 09, 2023
Paul and Jordan were awesome and I had the best customer experience ever 🤗😂💝✨✨✨They we’re kind, on task and we’re extremely professional and courteous ✨✨✨ experience ever 🤗😂💝✨✨✨They we’re kind, on task and we’re extremely professional and courteous ✨✨✨ More
by Elisha Williamson
November 08, 2023
Jordan was very helpful and got me in something I loved. Would highly recommend to anyone Would highly recommend to anyone More
by t.antwine42
