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Auction Direct USA - Raleigh

Raleigh, NC

4.5
1,888 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,888 reviews

February 26, 2018

Excellent Experience This was my first time purchasing a used vehicle and I had a wonderful and smooth experience with Auctions Direct. There was no haggling, no pressure More

by JHicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ngeve
February 26, 2018

Sisters new car Was taken care of as soon as we walked in the dealership, ended up buying a 2016 Nissan Altima, this is the second car purchased from Auction Direct More

by Tylrmorsecode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Ndiaye
February 25, 2018

Another wonderful car-buying experience!! This is the second car we have bought from Auction Direct. It was a great experience once again. They worked with us and helped us get back into the c More

by Rcollins79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
February 25, 2018

A bad situation, turned good. Donna is the best. Hands down. Her ability to socially connect with anyone who talks in makes her a crucial asset to AD USA. All my questions were ans More

by CHIomegaOsi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Moody
February 25, 2018

Buying new family car Our experience working with our saleman Willie Duncan was far more then our wildest dreams. Being first time Auction Direct customer My wish list was More

by April Love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
February 25, 2018

Donna is AMAZING The dealer I’ve ever dealt with! No doubt about it. If you need help getting a car Id definitely recommend shopping with Auction Direct USA but also r More

by Bpartridge39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Donna Moody
February 22, 2018

The best as allways Third car that we have gotten from here and all very easy. Laurie was very helpful and helped my son find the car that best worked for him. More

by psyros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pearson, Laurie Lewis
February 19, 2018

Good experience Shane helped me through everything very nicely. I had a list, and he went to the back to find my vehicle and deliver it to me promptly. He pushed it t More

by NittaRe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane McFarland
February 19, 2018

GREAT, GREAT, GREAT!!! GREAT COMPANY, GREAT EMPLOYEES, GREAT PURCHASE OPTIONS! DAVID NGEVE DID A AWESOME JOB WITH HELPING ME MAKE A GREAT CHOICE. He knew what I was looking More

by Amir@520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ngeve
February 19, 2018

Overall satisfaction Dealing with auction direct was a breeze, this was my second purchase from auction directwent back them because the people was great to deal with no p More

by Ladysebrena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Moody
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