Auction Direct USA - Raleigh

Awesome job! Moussa did a great job on everything from greeting my wife and I at the door, showing us where all the vehicles were that we were interested in and ge Moussa did a great job on everything from greeting my wife and I at the door, showing us where all the vehicles were that we were interested in and getting the financing done. We never felt any pressure and had a great buying experience. We'll be back and will gladly recommend you to our friends and family! More

Great Auto accident. Received great service from the time I entered your business until I left with my car. Mousa assured me that he was there to help me a Auto accident. Received great service from the time I entered your business until I left with my car. Mousa assured me that he was there to help me and that I received the best service. He did just what he told me that he would do. I am pleased with the car that I purchased. I have no complaints as of yet. We have sent families thee to purchase cars. I knew it was the place for me to purchase my vehicle. Mousa is a great salesman and great person. More

Excellent sales person I want to commend Bryan Holt, Salesman at Auction Direct. Brian found the automobile we wanted; answered all our questions, and didn't try to over po I want to commend Bryan Holt, Salesman at Auction Direct. Brian found the automobile we wanted; answered all our questions, and didn't try to over power us with "salesman talk". He had a certain humility and confidence in his approach to helping us find the best car. At one point we were ready to walk away from signing the final papers; but the car we found at AD was in the best condition of all we had looked at so we bought. I normally don't enjoy dealing with auto sales people, but I am sure I will call on Bryan in the next few years for another car. He is also to be commended for his follow thru on several service related items. Thanks Bryan and Happy Fatherhood! More

Fantastic I bought my first car from Auction direct with the help of David. He showed me options and it was an easy first time experience! I bought my first car from Auction direct with the help of David. He showed me options and it was an easy first time experience! More

Best car buying experience. Sammy and Jeff made it AWESOME From the time we walked in to look to the time we walked out with the keys to our new car, it was a completely enjoyable experience. Sammy and Jeff m From the time we walked in to look to the time we walked out with the keys to our new car, it was a completely enjoyable experience. Sammy and Jeff made sure every part of the experience was easy. It was the best car buying experience we have ever had. This is at least our 7th purchase and BEST EVER!! More

One of the best customer service experiences I got into a collision and needed a new car immediately. Auction Direct USA was recommended to me. I was warmly greeted by Regina and got helped. Anto I got into a collision and needed a new car immediately. Auction Direct USA was recommended to me. I was warmly greeted by Regina and got helped. Antonio Brewer was my guardian angel. He explained to me in words I can understand how they worked, their policies, etc. I was interested in one particular car. We test drove it. He explained the car's specifics while we drove. We got back in the building and talked numbers. To be honest, I was bracing myself to be pressured into doing or buying something else other than what I came for. I wasn't. Jeff Pearson talked simply numbers, no pressure. The experience from start to finish was phenomenal. Not once I felt forced. It felt like talking to family. I was taken care of. He took his time answering ALL my questions. The staff was the most patient and understanding group of people. I came back a couple of days later to purchase the car. It was one of the greatest buying, customer service experiences. Thank you Auction Direct USA for getting me back on the road so swiftly. More

Great buying experience. My experience buying my new car from David Ngeve was wonderful: no stupid pressure tactics. David was very courteous, knowledgeable and professional. My experience buying my new car from David Ngeve was wonderful: no stupid pressure tactics. David was very courteous, knowledgeable and professional. After I told David what I was looking for, he showed me a few models and after he shared information about each model and answered my questions; I made my choice without any pressure. I Will recommend David @ Auction Direct USA any day to all my friends and family. More

Good deal Seth Yaussy was extremely helpful and curteous throughout the whole process. 10/10 Would buy again. Furthermore, I would reccomend this dealer to anyo Seth Yaussy was extremely helpful and curteous throughout the whole process. 10/10 Would buy again. Furthermore, I would reccomend this dealer to anyone. The deals are amazing. More

Very Pleased A great experience, Alan was very knowledgeable, friendly and up front, no guessing games no badgering. Very easy process, and we rode away with our b A great experience, Alan was very knowledgeable, friendly and up front, no guessing games no badgering. Very easy process, and we rode away with our beautiful Lexus RX 350 More

Overall, Good experience. I would recommend this dealership. The dealer was very honest and straight forward about the cars and what additional services they had to offer. However, when making the purchase of The dealer was very honest and straight forward about the cars and what additional services they had to offer. However, when making the purchase of the car, the air pressure in the car was low and they weren't able to put more air in the tire before I drove off the lot. I had to go to the sheets down the street to put air into the tire the same day of the purchase. Overall, good service. This is not considered a major flaw to me as it was only air pressure in the tire and was noted on the check list. However, it's the little things that matter. More