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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
October 30, 2023
Hicham has been a great help with finding me a car that best works for me, as it is my first car. Im very excited, was definitely worth my time and money. best works for me, as it is my first car. Im very excited, was definitely worth my time and money. More
by Heaven22
Employees Worked With
October 29, 2023
Today was a crazy day didn’t expect to walk out with a new car and this guy made it possible he was the absolute best made our experience so much better ☺️ new car and this guy made it possible he was the absolute best made our experience so much better ☺️ More
by Qtownes
Employees Worked With
Other Employees :
Matthew Bedwin, Tyler Goodman, Abdul Alkhel
October 26, 2023
Super friendly and helpful. He was able to answer all of our questions and went above and beyond to make sure we got exactly what we wanted. He was able to answer all of our questions and went above and beyond to make sure we got exactly what we wanted. More
by Tacotruck
October 26, 2023
He was on top of his game, and helped out a lot. Thank you so much Thank you so much More
by Jadelynn.ulmer16
Employees Worked With
October 23, 2023
Hicham was a delight to work with. He was very patient with me and took the time to really help me make a choice on my vehicle. This is my family's 3rd vehicle purchased with Auction D He was very patient with me and took the time to really help me make a choice on my vehicle. This is my family's 3rd vehicle purchased with Auction Direct, and I have been very pleased with each vehicle and with each experience in making the purchase. More
by jamuwood
Employees Worked With
October 23, 2023
My experience with Auction Direct was amazing! I was seen by Hicham Lamouissi and he did everything he could to make sure I walked with the vehicle I wanted. The one thing that impressed me the m I was seen by Hicham Lamouissi and he did everything he could to make sure I walked with the vehicle I wanted. The one thing that impressed me the most was how he put my needs first. Thank you Hicham, and thank you Auction Direct for your time, patience and helpfulness. More
by t.holmes2068
Employees Worked With
October 22, 2023
We enjoyed working with him and my son had a great experience as a first time car buyer. Very friendly and eager to help, sharing his expertise and valuable advices. I definitely recommend him to my experience as a first time car buyer. Very friendly and eager to help, sharing his expertise and valuable advices. I definitely recommend him to my friends and family. More
by Daniel Mofrad-Azhdari
October 19, 2023
This dealership took their time explaining any and everything, great experience for a first time car purchase. everything, great experience for a first time car purchase. More
by sophiainezaofficial
October 15, 2023
Great experience. All of my questions about the vehicle were answered promptly. I received a fair number for my trade and the team were great to work with to finalize All of my questions about the vehicle were answered promptly. I received a fair number for my trade and the team were great to work with to finalize the deal. More
by RscottRaleigh
October 15, 2023
Hicham was very professional & was a pleasure to work with. He made the entire process very easy. Would buy again from Auction Direct USA. with. He made the entire process very easy. Would buy again from Auction Direct USA. More
by Brittanie R
