Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Great car for a great price! We didn't even plan on buying a car...but the team was great to work with. We got a more than fair deal on the trade in. Tom and Krystal did a fanta We didn't even plan on buying a car...but the team was great to work with. We got a more than fair deal on the trade in. Tom and Krystal did a fantastic job of navigating us through the process. Everything was in order and we are delighted with our purchase!! More
Great experience I've given a 5 star review because they were just that awesome. I had a great sales person who was willing to work with us and help us. It was awesome I've given a 5 star review because they were just that awesome. I had a great sales person who was willing to work with us and help us. It was awesome. More
Excellent dealer Walked in knowing what I wanted after spending a lot of time looking through various car sales websites. Within minutes of walking in I was looking at Walked in knowing what I wanted after spending a lot of time looking through various car sales websites. Within minutes of walking in I was looking at the exact car I had been looking at online. Sales staff was excellent and the car was listed well below recommended sale price from Kelly blue book. Excellent dealership More
Very professional staff From the first moment I walked in the door Willie was very friendly and professional. He explained their business philosophy and made the entire proce From the first moment I walked in the door Willie was very friendly and professional. He explained their business philosophy and made the entire process from start to finish feel like I was buying a new car rather than a second hand car. I would highly recommend Auction Direct USA in Raleigh. More
Mr.duncan and Mr. Tom was excellent help they prprovd Tom and mr.ducan was very helpful and fast. I would recommend them to give you a hand . They were patient and nice thank you auction direct. Tom and mr.ducan was very helpful and fast. I would recommend them to give you a hand . They were patient and nice thank you auction direct. More
Professional - Attentive - Efficient - Knowledgeable Sammy was very professional in our transaction. He was able to answer all questions and/or find out the answers. We made a purchase for our son just Sammy was very professional in our transaction. He was able to answer all questions and/or find out the answers. We made a purchase for our son just a couple of months ago and by the end of the purchase were frustrated, aggravated, and ill and had to spend an entire day to make a cash purchase. All employees that we had contact with were pleasant and very helpful and very efficient in getting our business completed in a very timely manner. I would definitely do business with them again and refer others to this business. More
Relax Environment with a Variety of Vehicles to Choose From At first I was a little reluctant coming to Auction Direct USA because it was not like the chain dealerships that I'm accustomed to, but it had the ca At first I was a little reluctant coming to Auction Direct USA because it was not like the chain dealerships that I'm accustomed to, but it had the car I wanted at a great price. So I proceeded and went to Auction Direct USA. Once I got to the lot I was expecting someone to come out and assist me, but I end up going inside. Immediately I was greeted and a salesperson named Willie came over to assist me. Willie is a great, insightful guy, and was extremely patience with me. Anyone that do business with me need patience because I tend to ask a lot of questions and is very meticulous, which annoys the average person. However, Willie remain even-tempered and I greatly appreciate that. Besides, he is knowledgable, a expert in his field, and went above and beyond to ensure I was satisfied. If you're in the market for a car, I highly recommend you see Willie, you will be very pleased with his service. More
Great Customer Service Conner has great customer service skills. We really enjoyed enjoyed the service received here from start to finish. We'll be looking here from first w Conner has great customer service skills. We really enjoyed enjoyed the service received here from start to finish. We'll be looking here from first whenever we're looking for a vehicle. Thanks!!! More
Very pleased with my experience. Timothy Cooper went the extra mile to make this car purchase a possibility for me, and cheerfully met all the challenges I presented him with. He is Timothy Cooper went the extra mile to make this car purchase a possibility for me, and cheerfully met all the challenges I presented him with. He is a pleasure to work with! More
Car Sale I recently sold my car to Auction Direct with the assistance of Roy Roth. He fully explained the process and while I did not accept the initial offer I recently sold my car to Auction Direct with the assistance of Roy Roth. He fully explained the process and while I did not accept the initial offer he followed up with me and was able to beat my other offer. The process only took about 15 minutes and was painless. I wish all dealerships made it this easy. My special thanks to Roy who was fantastic to work with. Highly recommended! More












