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Auction Direct USA - Raleigh
Raleigh, NC
1,889 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,889 reviews
May 03, 2017
Great Experience! Easy and fast! This is the 3rd car I have purchased from this dealership. I'm sure when the time comes for another car, I will go back. I was able to search on-line This is the 3rd car I have purchased from this dealership. I'm sure when the time comes for another car, I will go back. I was able to search on-line inventory and picked 3 cars that I was interested in. I booked an appointment on-line The 3 cars were together on the lot. . All had fairly low mileage. All were in top condition and very clean inside and out. We test drove one of them and bought it on the spot. I priced these cars with comparable vehicles with other companies and I found Auction Direct's no haggle prices to be the least expensive. Our salesman was friendly and helpful. He pointed out all the features and went through final check with us. He seamlessly breezed us through to buying process and explained everything thoroughly More
by T
Employees Worked With
Jeremy Griffith, Alana Nolan
May 03, 2017
Awesome and Easy Experience! As a first time car buyer, I was very intimidated to go shopping at a dealership when I wasn't completely sure I was ready to buy. Upon arriving at Au As a first time car buyer, I was very intimidated to go shopping at a dealership when I wasn't completely sure I was ready to buy. Upon arriving at Auction Direct USA, I was welcomed warmly and felt completely comfortable asking any question that came to mind. The car selection was vast and every car I looked at was of the utmost quality at very reasonable prices. Joe was extremely helpful and made the whole experience painless and enjoyable. He helped me find the perfect fit for my car and I couldn't be more pleased! More
by Caroline Mann
Employees Worked With
May 02, 2017
Greatest Decision My consultant was the best. He answered all of my questions and helped me with installations. He really went the extra mile and made my first car expe My consultant was the best. He answered all of my questions and helped me with installations. He really went the extra mile and made my first car experience wonderful. More
by nzw1314061
Employees Worked With
Dan Harvie
May 01, 2017
Great service! Best prices had a great experience. Thanks to the whole staff for being friendly and helping the whole way through a long process! Will be back. Best prices had a great experience. Thanks to the whole staff for being friendly and helping the whole way through a long process! Will be back. More
by Ebartelucci
Employees Worked With
Brian Hall
April 30, 2017
Friendly The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonder The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonderful car. More
by Ron83
Employees Worked With
Antonio Brewer
April 29, 2017
Great service! I truly thought I wouldn't be able to get another car due to my terrible credit. But David and Victor were able to help me out and get me into the ex I truly thought I wouldn't be able to get another car due to my terrible credit. But David and Victor were able to help me out and get me into the exact kind of car that I was looking for. They were good at evaluating my expectations and getting me into a vehicle that suited my needs. Definitely would recommend them to a friend or family. More
by Xine3656
Employees Worked With
David Ngeve
April 28, 2017
Fantastic Experience! Willie at AuctionDirect took the time to help me find and purchase an appropriate truck from 8000 miles away, greatly easing an already stressful move Willie at AuctionDirect took the time to help me find and purchase an appropriate truck from 8000 miles away, greatly easing an already stressful move experience to the US. He was wondeful to work with, and I couldn't be happier with my truck. More
by Greenwell
Employees Worked With
Willie Duncan, Bryana Dunlap
April 28, 2017
Looked for used car for our daughter Professional staff, good showroom and lot, friendly atmosphere. The people with whom I interacted showed me a wide selection and -- very important -- Professional staff, good showroom and lot, friendly atmosphere. The people with whom I interacted showed me a wide selection and -- very important -- there was no high sales pressure. More
by Techie in
Employees Worked With
Syreetta Taybron, Alana Nolan
April 28, 2017
Easy, verry professional staff, excellent customer service The hardest part was deciding what car to purchase. So many options at the perfect price. The rest was easy. Antonio is an excellent sales rep. The hardest part was deciding what car to purchase. So many options at the perfect price. The rest was easy. Antonio is an excellent sales rep. More
by Irving n Claudio
Employees Worked With
Antonio Brewer
April 27, 2017
Great Place To Buy a Used Car The sales people are very helpful. Jeremy made sure I found a car that I could afford and that I could get into easily. In a very short time I was abl The sales people are very helpful. Jeremy made sure I found a car that I could afford and that I could get into easily. In a very short time I was able to drive away in a fun little car. I got a good offer on my trade-in, which was having mechanical difficulties and was not well kept. I had previously bought a car at Auction Direct in Raleigh, so I knew right where to go for a fair deal. More
by Old Dave
Employees Worked With
Jeremy Griffith
