Auction Direct USA - Raleigh

Outstanding Sales experience This was our first time trying to find a vehicle from them. We went on. Friday night but didn't realize they closed at 8pm. My wife and I arrived abo This was our first time trying to find a vehicle from them. We went on. Friday night but didn't realize they closed at 8pm. My wife and I arrived about 7:55 PM. We were greeted by sales person (Tim Cooper) who I thought was going to tell us they were closing. However to our surprise he ask how could he help us. We told him we didn't realize they closed at 8 PM. Tim said let me help you find the vehicle we www looking for. So he gladly took us around to see the truck we saw online. We quickly looked at a few and found a different one we were interested in. We told Tim thanks so much for staying later than quitting time and we would come back first thing in morning to see what we could get for our trade in. To our surprise we got offered more for our trade in than anticipated which made it a no brainer to purchase our truck from Tim. Tim was a very friendly guy who applied no pressure on us. As we started the financial paperwork we also worked with General Sales Manager Victor Tetteh. He was also very friendly and helpful during the entire process. He didn't badger us about gap insurance extra warranty we could purchase or even additional items they could sell us with our new truck. Instead, Victor had all of the financial options payed out in very simple terms with the total monthly payments for the truck and each additional option in order to make it very simple for us to select what we wanted given our overall payment. Our experience was awesome and we highly recommend giving them a try you will not be disappointed. Thanks Tim and Victor for your outstanding service Frank and Tammie D More

Excellent place to purchase a vehicle. Tim Cooper is an excellent salesperson. My experience with Tim was great. No presser and hassle. Tim was very patience with me and answered all of my Tim Cooper is an excellent salesperson. My experience with Tim was great. No presser and hassle. Tim was very patience with me and answered all of my questions and concerns. More

The very best esperience i have ever had buying a car I would tell anyone if you are going buy a vehicle go to Auction Direct. And be sure and ask for Roy Roth even if you have to wait.you will be glad yo I would tell anyone if you are going buy a vehicle go to Auction Direct. And be sure and ask for Roy Roth even if you have to wait.you will be glad you did......Thanks Roy you are #1. I will be back to again.Debbie More

Great Experience I just purchased my second vehicle from Auction Direct and I couldn't be happier! Purchasing a car couldn't be easier and the employees are very help I just purchased my second vehicle from Auction Direct and I couldn't be happier! Purchasing a car couldn't be easier and the employees are very helpful and friendly. There is no pressure from the sales people and they are willing to answer any question regardless of how silly it may seem and they ensure that you get the best deal possible when financing. More

Recommend to everyone! This was my second experience with Auction Direct and I will keep coming back! I went in knowing what I was looking for and Donna Moody did everything This was my second experience with Auction Direct and I will keep coming back! I went in knowing what I was looking for and Donna Moody did everything in her power to make it happen. I couldn't be happier with the experience and with my purchase. I will send everyone I know to Auction Direct. More

They are the BEST One word to sum up my experience at this dealership is AWESOME. Brian H. and Tom really put in work for me to get this car and I can't thank them enou One word to sum up my experience at this dealership is AWESOME. Brian H. and Tom really put in work for me to get this car and I can't thank them enough. More

Car purchase I have purchased two vehicles from Auction Direct, Donna is the go to sells person she is very knowladgeble and goes above and beyond to help her cli I have purchased two vehicles from Auction Direct, Donna is the go to sells person she is very knowladgeble and goes above and beyond to help her clients get the best car at the best price?, and if there is an issue she personally will get it fixed immediately, nothing but thanks and gratitude for this woman. Would recommend Auction Direct, and Donna to anybody! Add Tom the manager/finance guy and they will get you an awesome finance company and the best loan possible. More

Easy and successful car purchase and trade in I was happy to return to Auction Direct to buy my second car. They gave me a competitive deal on my trade in and made the process easy. Donna was a fr I was happy to return to Auction Direct to buy my second car. They gave me a competitive deal on my trade in and made the process easy. Donna was a friendly and informative support, she listened, advised and wasn't pushy. She made the process comfortable and advocated for me with the finance dept. I would highly recommend Auction Direct and Donna. Loving my new car! More