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Auction Direct USA - Raleigh
Raleigh, NC
1,890 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,890 reviews
April 10, 2017
Painless Purchase Zach Josey was awesome. He provided great service, and answered any question on the spot.I came in having done my research and knowing what I wanted. Zach Josey was awesome. He provided great service, and answered any question on the spot.I came in having done my research and knowing what I wanted. Zach and the finance department got me in the car i was looking for in less than 3 hours. This was a quick and painless sale that left me feeling excellent about my purchase. More
by Gabriel Tait
Employees Worked With
Zach Josey
April 10, 2017
Wonderful Experience Auction Direct has a large selection of cars. Antonio Brewer made my car buying experience personal and painless. He provided immediate feedback and w Auction Direct has a large selection of cars. Antonio Brewer made my car buying experience personal and painless. He provided immediate feedback and wonderful customer service from the beginning to the end of the process. The price of my vehicle was the icing on the cake. More
by Shana Patterson
Employees Worked With
Antonio Brewer
April 10, 2017
Great sales and customer serivce This was my 3rd car purchased from Antonio at Auction Direct. He has been amazing and wonderful customer service every time. I love that he addresse This was my 3rd car purchased from Antonio at Auction Direct. He has been amazing and wonderful customer service every time. I love that he addressed all my questions and needs even when he was not at work! I will continue to buy my cars from Auction Direct. Worth the drive to Glenwood! More
by Melissa A Clark
Employees Worked With
Antonio Brewer
April 08, 2017
Amazing! What a pleasant experience at Auction Direct. Having always dreaded buying a car because of ,the attack of the salesman', I was so surprised and relie What a pleasant experience at Auction Direct. Having always dreaded buying a car because of ,the attack of the salesman', I was so surprised and relieved with my experience here. Antonio was great, no matter how many cars he had to pull around for me he kept that smile and positive attitude. There was no pressure, it was an extremely enjoyable experience. The car was for me, not my husband, and not once did he turn to my husband, it was all about what I wanted, which was refreshing! I will definitely be returning here in the future for any auto purchases! More
by Sierahaze
Employees Worked With
Antonio Brewer
April 08, 2017
It was a Great, Fun experience having help from Roy! I give this dealership 5 stars mostly for working with Roy and just the environment made looking for another car fun and exciting. Roy helped my famil I give this dealership 5 stars mostly for working with Roy and just the environment made looking for another car fun and exciting. Roy helped my family and I find the prefect car for the prefect price. Also at the end, made sure the care was all clean and ready to go! I enjoyed my visit at Auction direct USA! More
by Deex34
Employees Worked With
Roy Roth
April 07, 2017
Easy purchase! Seamless purchase with fantastic customer service. Great vehicle at a great price. If you need or just want a car or truck go there now!! Seamless purchase with fantastic customer service. Great vehicle at a great price. If you need or just want a car or truck go there now!! More
by Jonathan Jones
Employees Worked With
Roy Roth
April 07, 2017
Best experience ever! This was my 1st experience buying a car. Ever! Heard the worst things about car salesmen. Long story short, Antonio Brewer proved reviews wrong. He's This was my 1st experience buying a car. Ever! Heard the worst things about car salesmen. Long story short, Antonio Brewer proved reviews wrong. He's honest, laid back, and very real. I've referred him to others, and they say the same. Thank you, Antonio. Thank you for being good and honest at what you do!! More
by Mcr2lab1
Employees Worked With
Antonio Brewer, Donna Moody
April 07, 2017
My First Car! I decided to purchase from Auction Direct with the help of Jaheim bevauase I saw and heard so many good things about their service. When I went in to I decided to purchase from Auction Direct with the help of Jaheim bevauase I saw and heard so many good things about their service. When I went in to purchase my car Jaheim was so helpful and the process went by so fast. He was prepared and very knowledgeable about everything. I recommend people to purchase their car from here and to ask for Jaheim rather it is their first car or not. More
by firstcarbuyer
Employees Worked With
Jahiem Boyd
April 07, 2017
Great people Very good time working with Joe & Keith. Matt was also great, didn't feel pressure or confused after purchase, I loved it. Always love working with th Very good time working with Joe & Keith. Matt was also great, didn't feel pressure or confused after purchase, I loved it. Always love working with those guys. More
by Steven Middleton
April 06, 2017
my experience Bryan Holt helped me with my purchase took his time to find the right information and was very helpful in finding the right vehicle for me. Bryan Holt helped me with my purchase took his time to find the right information and was very helpful in finding the right vehicle for me. More
by kris
Employees Worked With
Jahiem Boyd, Bryan Holt
