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Auction Direct USA - Raleigh
Raleigh, NC
1,875 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,875 reviews
April 04, 2017
great service Great experience for me being a first time car buyer. Friendly staff and they do their best to accommodate to your needs. I would definitely buy anoth Great experience for me being a first time car buyer. Friendly staff and they do their best to accommodate to your needs. I would definitely buy another car from there. More
by daholley08
Employees Worked With
Jahiem Boyd
Helpful April 04, 2017
Awesomeness Great sales rep, nice environment and exceptional customer service. They went above and beyond to get me the exact vehicle I wanted!!! Thank you guys! Great sales rep, nice environment and exceptional customer service. They went above and beyond to get me the exact vehicle I wanted!!! Thank you guys! More
by TJ
Employees Worked With
Jahiem Boyd
April 03, 2017
Amazing experience! If I'm ever in need of a car again, Auction Direct is hands down where Im going. I had many barriers and they displayed the utmost patience and custom If I'm ever in need of a car again, Auction Direct is hands down where Im going. I had many barriers and they displayed the utmost patience and customer service. More
by DCMALLARD
Employees Worked With
Zach Josey, Jahiem Boyd
April 03, 2017
Great first car buying experience I had a great experience, the salesman was great and the car was even better. Pricing was fair, and that goes for the trade in as well. I did not feel I had a great experience, the salesman was great and the car was even better. Pricing was fair, and that goes for the trade in as well. I did not feel like I actually needed to have my parents with me to make sure I wasn't getting a fair deal. Will definitely recommend this dealership to friends! More
by Elizabeth Durancik
Employees Worked With
Antonio Brewer
March 31, 2017
Satisfied David went above and beyond in finding a vehicle that was right for me. I am very pleased with all his efforts. Thank you for everything! David went above and beyond in finding a vehicle that was right for me. I am very pleased with all his efforts. Thank you for everything! More
by Terence O.
Employees Worked With
David Ngeve
