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Auction Direct USA - Raleigh
Raleigh, NC
1,888 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,888 reviews
April 05, 2017
First Time Buyer at Auction Direct My first time experience at Auction Direct was awesome. Mr.Antonio Brewer helped out tremendously and didn't pressure me into anything which was what My first time experience at Auction Direct was awesome. Mr.Antonio Brewer helped out tremendously and didn't pressure me into anything which was what I liked..I left there with a 2013 Honda Accord that I'm still enjoying to this day. I have recommended a lot of my friends and I will definitely be back in the future!! More
by TJ
Employees Worked With
Antonio Brewer
April 05, 2017
Awsome Antonio made the entire process very easy, and excellent. The Customer service was awesome. I would defiantly recommend auction direct to my family an Antonio made the entire process very easy, and excellent. The Customer service was awesome. I would defiantly recommend auction direct to my family and friends More
by Th982
Employees Worked With
Antonio Brewer
April 05, 2017
My first experience buying Antonio made my first time buying a car a great experience. He went above and beyond to make sure I got into something that fit me and my needs. I hig Antonio made my first time buying a car a great experience. He went above and beyond to make sure I got into something that fit me and my needs. I highly recommend him as your go to person when buying. More
by Mona1
Employees Worked With
Antonio Brewer
April 05, 2017
Was negative when I walked on..Was positive when I walked ou Myou daughetto was in desperate need for a second car...We walked in auction direct expecting to walk back out disappointed..We met Antonio Brewer.... Myou daughetto was in desperate need for a second car...We walked in auction direct expecting to walk back out disappointed..We met Antonio Brewer....Well we were working with someone else...Not sure what happened we were introduced to Antonio & the magic began...We didn't get the vehicle we wanting but we got the vehicle we needed....Could'nt be well my daughter was very happy with the choice...I was very impressed..Antonio was very professional..I can't wait until it's my turn. So if you are in need of a reliable vehicle, you I advise you to go service Antonio Brewer at Aution direct..You will not regret it..Thanks again Antonio. More
by Alisa D Hodges-Yarborough
Employees Worked With
Antonio Brewer
April 05, 2017
My experience here was so awesome I have given a 5 star rating to Auction Direct USA because I have never been taken care of in such grace at a car company. I usually feel rushed and u I have given a 5 star rating to Auction Direct USA because I have never been taken care of in such grace at a car company. I usually feel rushed and unsatisfied. Everyone here was nice and friendly and also made sure that I was satisfied. I would definitely do business with this company again. More
by Tyejour28
Employees Worked With
Jahiem Boyd
April 05, 2017
Quick, Easy, Happy Day It's been 12 years since I needed to shop for a car. I was actually dreading the whole process because of previous experiences. I actually went a mont It's been 12 years since I needed to shop for a car. I was actually dreading the whole process because of previous experiences. I actually went a month without a working car because I just didn't want to deal with it. I had heard about Auction Direct from a few friends and as I searched autotrader for cars, I noticed the AD cars were always priced better. I went into the dealership and in a matter of minutes I was driving a car that I had found through their online site. I had already secured a loan and the AD process worked seamlessly. The salesperson I dealt with was awesome. He was straightforward and honest about everything. The whole experience was quick and a pleasure. I think his name was Antonio or Anthony. Anyways I drove away in less than an hour in a car I love. Thanks Auction Direct! More
by Haxoba
Employees Worked With
Antonio Brewer
April 05, 2017
Simple, Easy Car Buying. This was our first visit to Auction Direct USA, so we weren't prepared for the experience. Our salesperson, Roy, was up-front, honest, and friendly. W This was our first visit to Auction Direct USA, so we weren't prepared for the experience. Our salesperson, Roy, was up-front, honest, and friendly. We quickly found a car that my wife liked and went for a test drive. The car was clean, included a Carfax report, and we liked the 5-day return policy. I dislike haggling over price, so I was pleasantly surprised to see the one-price policy. The price of the car was in line with other advertised prices for similar cars in the area. The only part that took a long time was the paperwork, which in this day and age should be done electronically with paper copies printed out for signatures. All-in-all, a much less stressful experience from the last time I purchased a car. More
by RockyCarr
Employees Worked With
Roy Roth
April 05, 2017
Best car buying experience ever! Working with JB was the best car buying experience ever! Most knowledgeable and professional salesman I had ever did business with. Never once did I f Working with JB was the best car buying experience ever! Most knowledgeable and professional salesman I had ever did business with. Never once did I feel forced or pressured to purchase a car just because he wanted a sale. JB made sure that I drove off the lot with the car I wanted and would be satisfied with my decision I made in the morning. I would recommend him to all my friends in need of a new vehicle. As a matter of fact I have referred several of my friends and they all left just as happy as I did! Thank you, More
by Lewis Glaspie
Employees Worked With
Jahiem Boyd
April 05, 2017
Willie Duncan mustang Had the best experience buying car I have every had thanks to WD he went above and beyond thanks again for the fellowship may God bless you Had the best experience buying car I have every had thanks to WD he went above and beyond thanks again for the fellowship may God bless you More
by Sammy & Jennifer
Employees Worked With
Willie Duncan
April 04, 2017
Amazing experience! If I'm ever in need of a car again, Auction Direct is hands down where Im going. I had many barriers and they displayed the utmost patience and custom If I'm ever in need of a car again, Auction Direct is hands down where Im going. I had many barriers and they displayed the utmost patience and customer service. More
by DCMALLARD
Employees Worked With
Zach Josey, Jahiem Boyd
