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Auction Direct USA - Raleigh
Raleigh, NC
1,873 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,873 reviews
March 26, 2024
The people there were very nice and did their best to make sure I walked out with a smile and I did! I walked out with a smile and a new car! 😊 make sure I walked out with a smile and I did! I walked out with a smile and a new car! 😊 More
by AshleyStylz
Employees Worked With
Helpful March 25, 2024
My husband and I had the pleasure of working with Brandon Smith. He was accommodating and patient. He was able to get us into a vehicle that checked all of our requirements. He also made sure the process was Smith. He was accommodating and patient. He was able to get us into a vehicle that checked all of our requirements. He also made sure the process was not monotonous, he was a great conversationalist and funny. More
by Sdgurt
Employees Worked With
March 22, 2024
Very knowledgeable about the vehicles I looked at. Explained to me how the process would transpire if I decided on a vehicle purchase. Never pressured me in any way He did a great job!! Explained to me how the process would transpire if I decided on a vehicle purchase. Never pressured me in any way He did a great job!! More
by hershey5858
March 22, 2024
Joe was great. .was very informative and quick with response time! The purchase process was very quick ands easy. Very pleased! .was very informative and quick with response time! The purchase process was very quick ands easy. Very pleased! More
by kstaffey
Employees Worked With
March 22, 2024
Brandon was great! The other employee’s I conversed with this week were knowledgeable and excited to help me, as well! The other employee’s I conversed with this week were knowledgeable and excited to help me, as well! More
by M Lyons
March 21, 2024
Joe took the time to listen to what I wanted and found me the perfect car. the perfect car. More
by deandramc
March 21, 2024
This was my third experience buying a car and by far the easiest. Joe was FANTASTIC. I was referred to work with Joe by a family member who has bought from Auction direct. Im super glad i worked with him. easiest. Joe was FANTASTIC. I was referred to work with Joe by a family member who has bought from Auction direct. Im super glad i worked with him. Even after finalizing the deal, Joe took the time to make sure i knew all the luxury features of the car and that i knew how to utilize the safety features. This has got to be the most stress free car buying experience i have ever had More
by sirchase25
Employees Worked With
March 21, 2024
Great deals and dependable service. We’ve purchased 3 cars from them in the last 14 years. They are our go to for sure! We’ve purchased 3 cars from them in the last 14 years. They are our go to for sure! More
by Ylhandlz
March 21, 2024
Joe Peoples was awesome! Very helpful and honest about the car. If I were to purchase another car I’d love to go through him! Very helpful and honest about the car. If I were to purchase another car I’d love to go through him! More
by gibson s.
Employees Worked With
March 19, 2024
They helped me make a difficult decision. Thankful I choice to come back a second time. Thankful I choice to come back a second time. More
by Mikey
