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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
December 21, 2022
Very patience with our pickiness. Was able to find a car we loved that had the features we needed and wanted. Was able to find a car we loved that had the features we needed and wanted. More
by taralwelch
Employees Worked With
December 15, 2022
Everyone was very professional and helpful. Paul helped me get the best loan and continue to work with me through issues. I would heavily recommend auctions direct for any car buying experience Paul helped me get the best loan and continue to work with me through issues. I would heavily recommend auctions direct for any car buying experience. They also gave me the best selling price on my old car. More
by feferobs
December 15, 2022
Best crew. Muhammad helped me find the right vehicle. I appreciate how Paul and crew worked out the financing and protected my investment. Muhammad helped me find the right vehicle. I appreciate how Paul and crew worked out the financing and protected my investment. More
by Ken
Employees Worked With
Other Employees :
Mark In service , John Collins
December 15, 2022
I never received a car fax until I requested one and at that point found out that the car was in a front end collision. Had several issues after the purchase, brakes, molding around sun roof, noise in fron that point found out that the car was in a front end collision. Had several issues after the purchase, brakes, molding around sun roof, noise in front of car. Still fighting noise in front of the car and not comfortable with the purchase. Found out owner replaced struts with after market struts and Toyota won’t back struts going forward since struts aren’t original Toyota parts, so my purchase of extended warranty isn’t exactly what I thought it was. More
by Markrmevancm
Employees Worked With
December 12, 2022
It was a pleasure working with Mr. Brandon Smith. He was very professional and very knowledgeable about my car. He was very detailed in answering my questions. In addition, when I l Brandon Smith. He was very professional and very knowledgeable about my car. He was very detailed in answering my questions. In addition, when I left a message He returned my calls immediately. I felt very comfortable talking and working with him. More
by J.Wilson
November 28, 2022
working with Hicham was an absolute joy. He walked me through the entire process of selling my car, and made it easy. And Auction Direct gave us a very fair price for the car. Wouldn’t hesi He walked me through the entire process of selling my car, and made it easy. And Auction Direct gave us a very fair price for the car. Wouldn’t hesitate to do business with Hicham and Auction Direct in the future! More
by 06cutouts.coder
Employees Worked With
November 26, 2022
Staff is super friendly, if they don’t have what you want they’ll find you something better. They aim to please and I’m happy to have found them. they’ll find you something better. They aim to please and I’m happy to have found them. More
by cimonebrewer
November 14, 2022
Easy to work with Gave a fair trade in my vehicle Salesman was very responsive and professional vehicle Salesman was very responsive and professional More
by Jim.ellerbe
Employees Worked With
November 08, 2022
Very pleasant experience. They were attentive, helpful and patient. I will definitely be coming here the next time I need another vehicle. They were attentive, helpful and patient. I will definitely be coming here the next time I need another vehicle. More
by Jessica
November 04, 2022
He was very helpful and was patient with me through out the whole process. I wasn’t sure exactly what I wanted but he worked with me to figure out what would fit me and my family needs! the whole process. I wasn’t sure exactly what I wanted but he worked with me to figure out what would fit me and my family needs! More
by Nfoxworth
