Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,884 reviews
October 22, 2022
I was thrilled with the service provided by Hicham. The quality of service and offer made when selling my car was superior to that of Carnax. I highly recommend taking your business to Auction Direct! The quality of service and offer made when selling my car was superior to that of Carnax. I highly recommend taking your business to Auction Direct! More
by J_l_holland
Employees Worked With
October 19, 2022
He went above and beyond to put my daughter in her 1st car Thanks alot! car Thanks alot! More
by Lashonda
October 17, 2022
I want to thank Hicham & his manager for helping me find my car. I know I gave them a hard time because I was sooo picky but they were so patient with me & I appreciate that. I LOVE my new car! my car. I know I gave them a hard time because I was sooo picky but they were so patient with me & I appreciate that. I LOVE my new car! More
by LaShay Taylor
Employees Worked With
October 16, 2022
Hicham was very helpful and polite. When we were waiting for things to happen, he made friendly small talk instead of just walking away, which a lot of people in this business don't do. When we were waiting for things to happen, he made friendly small talk instead of just walking away, which a lot of people in this business don't do. I would recommend anyone going to Auction Direct work with Hicham. More
by Bonkzzz
October 12, 2022
Absolutely amazing! We were seriously express with this young man. Our experience, expectations, &needs were met 100%. .I truly recommend Auction Direct USA and as We were seriously express with this young man. Our experience, expectations, &needs were met 100%. .I truly recommend Auction Direct USA and ask for ADNANE OULED EDDRAZW . I PROMISE YOU WILL BE HAPPY YOU DID. MR MRS WILLIAMSON More
by Happy
Employees Worked With
October 10, 2022
Mohamed and Paul were great! They worked hard to work a deal that was right for me. They worked hard to work a deal that was right for me. More
by Dondi84
October 10, 2022
Took liberty with transaction . Did not apply trade-in value to overall purchase. Not nice Did not apply trade-in value to overall purchase. Not nice More
by Dth4795178
October 05, 2022
Mohammad was an excellent and very knowledgeable salesperson. He was observant to your needs and wants. I would recommend him to anyone who wants a car. Also very attentive and works hard to getting salesperson. He was observant to your needs and wants. I would recommend him to anyone who wants a car. Also very attentive and works hard to getting you what you need. More
by michelle.mourning
Employees Worked With
October 01, 2022
Hicham was absolutely great! He was super friendly and helpful when I came to Auction Direct to sell my Nissan Murano. The process was quick and easy and he even called the next He was super friendly and helpful when I came to Auction Direct to sell my Nissan Murano. The process was quick and easy and he even called the next day to make sure I had received my check. A couple of days later, I realized I had left my EZ Pass transponder in the car and he went and found it for me and held it for me until I could drop by to pick it up. Outstanding customer service… thanks, Hicham! More
by Rosey19
Employees Worked With
September 30, 2022
Great experience in buying our vehicle. Hicham was excellent to work with. The actual buying experience took about four hours, but I believe this may just be normal. Hicham was excellent to work with. The actual buying experience took about four hours, but I believe this may just be normal. More
by amblalock
Employees Worked With
