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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
September 21, 2022
I came in and knew what I wanted. Hicham and Moussa made it happen. I can’t thank them enough! Hicham and Moussa made it happen. I can’t thank them enough! More
by mjarman529
September 16, 2022
Efficient, kind, knowledgeable, friendly multifaceted, harmonious teamwork, attentive, loquacious and big fun. Those are just a few of the words that come to mind when thinking about my experience at Auct harmonious teamwork, attentive, loquacious and big fun. Those are just a few of the words that come to mind when thinking about my experience at Auction Direct USA, and that was just the time spent with Hicham. The good news is everyone I met and or was introduced to brought the same level kindness and knowledge to the table. Even when I became anxious to leave, but still had that one last electric form to sign [by the way I forget her name but she had a really soothing voice], they made me feel like they cared and had me apologizing for my anxiousness. Not to mention earlier in the process I had to run home to check on my mom. I was willing to Uber and just come back, however Moussa and Hicham insisted I take my car to be. Who knew kindness in business was still a thing. My aunt and uncle suggested I buy my used car from Auction Direct because they had such a great experience when they purchased their cars from them. My aunt and uncle were correct. Hicham you are the best. Auction Direct you guys rock and I appreciate you ALL! More
by gpatricia12
Employees Worked With
September 13, 2022
Friendly experience, definitely would recommend if you are looking for a used car. Good selection are looking for a used car. Good selection More
by Rizzoiam
September 12, 2022
Very pleased with the customer service I received. I had good choices based off my credit and my body size.. Me being a decent size guy I needed a decent size car.. Auction direct and My sales team di I had good choices based off my credit and my body size.. Me being a decent size guy I needed a decent size car.. Auction direct and My sales team did just that. More
by Ajordan
Employees Worked With
September 11, 2022
Was a good experience staff was helpful and not pushy. I drove all the vehicles I was looking at and had a car the next day. I drove all the vehicles I was looking at and had a car the next day. More
by grzeszutek
Employees Worked With
September 06, 2022
Hicham did great! Helped me get a good Jeep and was dedicated to service. Also helped with the pricing. Helped me get a good Jeep and was dedicated to service. Also helped with the pricing. More
by AlysaW
Employees Worked With
September 05, 2022
Hicham is very helpful and made the experience easy. I hope he can be rewarded for taking such good care of us during our car buying experience. I hope he can be rewarded for taking such good care of us during our car buying experience. More
by Michael Gross
Employees Worked With
September 05, 2022
I had been to 3 dealerships before getting to Auction Direct. Each had a (1) car that fit my criteria. When I got to Auction Direct they told me they would definitely find the vehicle I wanted. Hicham wa Direct. Each had a (1) car that fit my criteria. When I got to Auction Direct they told me they would definitely find the vehicle I wanted. Hicham walked me out to the lot and we quickly located 3 vehicles that I liked. While I was test driving the first vehicle Hicham found another that was perfect! I spent the last 7 hours driving it to PA and love it even more. I'm glad I looked around before I went to Auction Direct otherwise I wouldn't have known what a special place it is. Thank you to Hicham and Moussa for your dedicated work and getting me into a vehicle I will enjoy for years to come. More
by mrbeer2u
September 01, 2022
Nice play to shop around 👌 they will help you if they can im loving my es lexus 350!! can im loving my es lexus 350!! More
by valheath1972
Employees Worked With
September 01, 2022
Everyone was nice and friendly and they made sure I left in the SUV I wanted. in the SUV I wanted. More
by kaisha0409
