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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
May 17, 2022
The process with Pavel was smooth and quick. Updates were provided from both ends in a timely fashion and I couldn’t be anymore pleased. Updates were provided from both ends in a timely fashion and I couldn’t be anymore pleased. More
by mdm207
Employees Worked With
Other Employees :
Mark from the service department!! , Vance Kildow, Pavel Catrain
May 16, 2022
They’re professional the entire time. He was very patient with me as a made my final decision. After I told him what I was looking for and my price range Darrell made sure we search for j He was very patient with me as a made my final decision. After I told him what I was looking for and my price range Darrell made sure we search for just that. It was a pleasure doing business with y’all and I wish y’all nothing but success. Thank you for a great experience and I will definitely tell my circle about Darrell. More
by Harrissharon152
May 16, 2022
Joe was professional, friendly and made my experience selling my used car better than I expected. I highly recommend Joe, and will be back again. selling my used car better than I expected. I highly recommend Joe, and will be back again. More
by Miket919
Employees Worked With
May 06, 2022
I had a Great experience with Jose. He was very professional and not pushing me. He was very professional and not pushing me. More
by 08-media-moons
Employees Worked With
May 06, 2022
Had an awesome experience with auction direct all the employees were very nice and helpful. I loved how the judah who helped me purchase the car called just to ensure everything was going great with the employees were very nice and helpful. I loved how the judah who helped me purchase the car called just to ensure everything was going great with the vehicle. More
by Jasmine D
May 05, 2022
This was my first time purchasing a vehicle from AD. The staff were super helpful. Mohammed “the salesman” did an outstanding job. He was very patient and had a great attitude. Paul the finance mgr knew The staff were super helpful. Mohammed “the salesman” did an outstanding job. He was very patient and had a great attitude. Paul the finance mgr knew what he was doing. Very professional. I will definitely do more business with AD and recommend to family and friends Thank you guys More
by captanhesham
May 05, 2022
It is a good place to go and get your car priced and a wonderful place to get a new car. They are nice and attentive. wonderful place to get a new car. They are nice and attentive. More
by Jessica Ramos
May 04, 2022
He is kind and friendly. Also he gave us many options and had patience waiting for our decision. Also he gave us many options and had patience waiting for our decision. More
by yolanyraudales
Employees Worked With
