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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
May 04, 2022
I had an awesome experience from the time I entered the door. I would recommend family and friends to stop by. Ask for Paschell, Darrell and Khalil. door. I would recommend family and friends to stop by. Ask for Paschell, Darrell and Khalil. More
by Tee
May 03, 2022
Service was awesome. He helped a bunch to get a good approval. Worth all the time it took! He helped a bunch to get a good approval. Worth all the time it took! More
by brittanydd88
Employees Worked With
May 01, 2022
Great service especially from Muhammad. He was very helpful and did all he could to make my car buying experience as easy and fast as possible. He was very helpful and did all he could to make my car buying experience as easy and fast as possible. More
by Justinjonesj7199
Employees Worked With
May 01, 2022
Friendly people with a straight forward approach. I was able to get in and out within just a couple of hours. I was able to get in and out within just a couple of hours. More
by milleramb0622
April 27, 2022
Great service! Beautiful truck! ... and fast paperwork , explained every question I had. Thank you Mohamed!! Beautiful truck! ... and fast paperwork , explained every question I had. Thank you Mohamed!! More
by Lizislas59
March 18, 2022
Darrell was very honest, transparent, and authentic during our interactions. Customer service is top tier! I would recommend Darrell for anyone looking to buy a car. He is trustworthy and dependable. D during our interactions. Customer service is top tier! I would recommend Darrell for anyone looking to buy a car. He is trustworthy and dependable. Darrell will go out his way to ensure you have the car you want at the price you want with the customer service you deserve. I know because he did it for me. I appreciate you Darrell! More
by A satisfied customer
February 08, 2022
Joe was such a tremendous help with making what could've been a stressful purchase so simple. He was very patient and informative. For our every question, Joe had a thorough answer with an easily understand been a stressful purchase so simple. He was very patient and informative. For our every question, Joe had a thorough answer with an easily understandable response. His help was much appreciated through the process of our car purchase for our son. More
by Cindy
February 08, 2022
Joe was incredible. He was patient and thorough and walked us through the entire process. He said he was a car nerd and answered all of our questions. Took care of any issues we saw and even inspected walked us through the entire process. He said he was a car nerd and answered all of our questions. Took care of any issues we saw and even inspected the car before we left. I would recommend everyone to Joe. More
by Jayrichardson80
Employees Worked With
February 05, 2022
Joe Peoples was great! This was my first time buying a car and I had so many questions. He was so patient and informative. I would highly recommend him to anyone! car and I had so many questions. He was so patient and informative. I would highly recommend him to anyone! More
by Violaashley369
Employees Worked With
