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Auction Direct USA - Raleigh
Raleigh, NC
1,888 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,888 reviews
February 08, 2022
Joe was such a tremendous help with making what could've been a stressful purchase so simple. He was very patient and informative. For our every question, Joe had a thorough answer with an easily understand been a stressful purchase so simple. He was very patient and informative. For our every question, Joe had a thorough answer with an easily understandable response. His help was much appreciated through the process of our car purchase for our son. More
by Cindy
February 08, 2022
Joe was incredible. He was patient and thorough and walked us through the entire process. He said he was a car nerd and answered all of our questions. Took care of any issues we saw and even inspected walked us through the entire process. He said he was a car nerd and answered all of our questions. Took care of any issues we saw and even inspected the car before we left. I would recommend everyone to Joe. More
by Jayrichardson80
Employees Worked With
February 05, 2022
Joe Peoples was great! This was my first time buying a car and I had so many questions. He was so patient and informative. I would highly recommend him to anyone! car and I had so many questions. He was so patient and informative. I would highly recommend him to anyone! More
by Violaashley369
Employees Worked With
February 02, 2022
I had an amazing experience here! They have a great selection of cars and Sammy was a great help! He was very friendly, knowledgeable, and went out of his way with his customer service and satisfaction selection of cars and Sammy was a great help! He was very friendly, knowledgeable, and went out of his way with his customer service and satisfaction. The whole process was seamless and they handle everything with registration and everything! I referred my husband and mom here as well! More
by kiva
Employees Worked With
Sammy Triesh
January 28, 2022
Paschell was great she explained everything perfectly and is just overall, a beautiful and great talent. is just overall, a beautiful and great talent. More
by King
Employees Worked With
January 10, 2022
My daughter and I had a great experience here. The staff is friendly and very knowledgeable. We worked with Sammy and he’s TOP notch!! He answered all our questions and concerns….I highly recommend you to g is friendly and very knowledgeable. We worked with Sammy and he’s TOP notch!! He answered all our questions and concerns….I highly recommend you to go see him!!! More
by Tasha O
Employees Worked With
Sammy Triesh
January 05, 2022
Excellent customer service!!! They help you through the whole process. Any problems with the vehicle, they will try to take care of right there. I can’t thank Timothy Cooper enough!!! whole process. Any problems with the vehicle, they will try to take care of right there. I can’t thank Timothy Cooper enough!!! More
by Wmpreijers
Employees Worked With
Timothy Cooper
January 01, 2022
Timothy Cooper is atop notch salesman!!! He knows what he’s doing and he will go above and beyond to help you get in a car. He is the go to guy for a car!!! he’s doing and he will go above and beyond to help you get in a car. He is the go to guy for a car!!! More
by cinamansugar31
Employees Worked With
Timothy Cooper, Darrell Cooper
