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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

July 29, 2021

Joe provided excellent personable customer service in my search for and purchase of a new Kia for my family. After first trying a Honda that after few days just was not a good fit, they found the exact v More

by Rpetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
July 11, 2021

Joe was so awesome . Very helpful and knowledgeable and showed great customer service. Even during frustration he never showed it and continue to be helpful and understanding. More

by Ashley M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Tim was very nice, he took his time with me, showed me all the features of my new car……. Thank you Tim, I will definitely recommend you More

by mishayellock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
June 21, 2021

Tim provided Excellent customer service. He got us in the truck we showed up to buy and did it painlessly. We've had the truck about a month now and have been very pleased. Will definitely consider Auct More

by dlwright6166
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
June 14, 2021

The service I received was exceptional, Sammy was my sales associate and he was so helpful, and made sure I found the right car for me at the perfect price point. I am very satisfied with my experience. More

by dschmidt0905
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Triesh
June 11, 2021

Great prices and easy to work with. Thanks Tim Cooper for excellent service and going above and beyond. I will definitely call you when I’m in the market for my next car. More

by Angel’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
June 09, 2021

I am very happy with the car purchase for my son. Timothy was very helpful and knowledgeable in making sure I was pleased with my purchase. I will definitely recommend him to others. More

by Sarian Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
May 27, 2021

Timothy is absolutely amazing!!!!!!! I love him. Great, Fast & friendly service. I love Auction Direct. I highly recommend this dealership. The best. :) go there please More

by Chacorrie Holloway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
May 18, 2021

Izaiah was super helpful and listened to what I was searching for in a vehicle. He steered me towards a vehicle that I hadn't considered before coming to the dealership, but it turned out to be was th More

by Neal I
Recommend Dealer
Yes
Employees Worked With
Izaiah Gentry
May 12, 2021

This dealership was very professional and worked in a timely manner. Sammy was my salesmen and he gave me great eye contact while explaining everything in detail. More

by artinaasbrook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
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