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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
July 11, 2021
Joe was so awesome . Very helpful and knowledgeable and showed great customer service. Even during frustration he never showed it and continue to be helpful and understanding. showed great customer service. Even during frustration he never showed it and continue to be helpful and understanding. More
by Ashley M.
Employees Worked With
June 21, 2021
Tim provided Excellent customer service. He got us in the truck we showed up to buy and did it painlessly. We've had the truck about a month now and have been very pleased. Will definitely consider Auct the truck we showed up to buy and did it painlessly. We've had the truck about a month now and have been very pleased. Will definitely consider Auction Direct first when looking for another vehicle. More
by dlwright6166
Employees Worked With
Timothy Cooper
June 14, 2021
The service I received was exceptional, Sammy was my sales associate and he was so helpful, and made sure I found the right car for me at the perfect price point. I am very satisfied with my experience. sales associate and he was so helpful, and made sure I found the right car for me at the perfect price point. I am very satisfied with my experience. Would highly recommend purchasing a car from this dealership More
by dschmidt0905
Employees Worked With
Sammy Triesh
June 11, 2021
Great prices and easy to work with. Thanks Tim Cooper for excellent service and going above and beyond. I will definitely call you when I’m in the market for my next car. excellent service and going above and beyond. I will definitely call you when I’m in the market for my next car. More
by Angel’s
Employees Worked With
Timothy Cooper
June 09, 2021
I am very happy with the car purchase for my son. Timothy was very helpful and knowledgeable in making sure I was pleased with my purchase. I will definitely recommend him to others. Timothy was very helpful and knowledgeable in making sure I was pleased with my purchase. I will definitely recommend him to others. More
by Sarian Turner
May 27, 2021
Timothy is absolutely amazing!!!!!!! I love him. Great, Fast & friendly service. I love Auction Direct. I highly recommend this dealership. The best. :) go there please Fast & friendly service. I love Auction Direct. I highly recommend this dealership. The best. :) go there please More
by Chacorrie Holloway
May 18, 2021
Izaiah was super helpful and listened to what I was searching for in a vehicle. He steered me towards a vehicle that I hadn't considered before coming to the dealership, but it turned out to be was th searching for in a vehicle. He steered me towards a vehicle that I hadn't considered before coming to the dealership, but it turned out to be was the right one for me. I'd highly recommend him because he's highly knowledgable about vehicles and very patient with the car buying process. More
by Neal I
Employees Worked With
Izaiah Gentry
May 12, 2021
This dealership was very professional and worked in a timely manner. Sammy was my salesmen and he gave me great eye contact while explaining everything in detail. timely manner. Sammy was my salesmen and he gave me great eye contact while explaining everything in detail. More
by artinaasbrook
May 11, 2021
I am so thankful that my niece, Carla sent me to Auction Direct. There were so many cars to choose from. The sales representative, Tim Cooper was great. He was very patient as I kept changing my mind and wa Direct. There were so many cars to choose from. The sales representative, Tim Cooper was great. He was very patient as I kept changing my mind and was very cordial and entertaining as we were making our selection. I would definitely buy from them again! More
by mbostickdouglas
Employees Worked With
Timothy Cooper, Darrell Cooper
