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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
May 11, 2021
I am so thankful that my niece, Carla sent me to Auction Direct. There were so many cars to choose from. The sales representative, Tim Cooper was great. He was very patient as I kept changing my mind and wa Direct. There were so many cars to choose from. The sales representative, Tim Cooper was great. He was very patient as I kept changing my mind and was very cordial and entertaining as we were making our selection. I would definitely buy from them again! More
by mbostickdouglas
Employees Worked With
Timothy Cooper, Darrell Cooper
May 11, 2021
Tim is a great employee. He helped me to buying my first car, and taught all about the thing I didn't know that came with buying a car for the first time. car, and taught all about the thing I didn't know that came with buying a car for the first time. More
by Jordan_Canal
May 09, 2021
Mr. Cooper displayed the upmost professionalism & helped me find the right car for me. Very knowledgeable & personable in his approach. Highly recommend his service to everyone. me find the right car for me. Very knowledgeable & personable in his approach. Highly recommend his service to everyone. More
by Deisha
Employees Worked With
Timothy Cooper
May 09, 2021
Very courteous & helpful! Everyone was nice and knowledgeable. The building was very clean and I liked the fact that it was a closed viewing lot. knowledgeable. The building was very clean and I liked the fact that it was a closed viewing lot. More
by Emt201192
May 08, 2021
This is my first time at Auction Direct USA Raleigh and it will not by my last. Friendly staff and excellent customer service. I am pleased with my purchase. it will not by my last. Friendly staff and excellent customer service. I am pleased with my purchase. More
by Wendell
Employees Worked With
Timothy Cooper
May 07, 2021
Second purchased vehicle from Tim. Excellent service as always. Speedy service and great conversation. Definitely recommend anyone in the Raleigh area, give Tim a call. always. Speedy service and great conversation. Definitely recommend anyone in the Raleigh area, give Tim a call. More
by Denis D. Green
May 04, 2021
Best car buying experience I ever had! He found me exactly what I have been looking for! I even got my gray interior! So pleased! exactly what I have been looking for! I even got my gray interior! So pleased! More
by Madelinecarson
Employees Worked With
Other Employees :
Timothy Cooper
April 16, 2021
Sammy was very courteous, informative, and got me the deal I wanted . He didn’t rush us nor did he try to force us into anything we weren’t comfortable with deal I wanted . He didn’t rush us nor did he try to force us into anything we weren’t comfortable with More
by msteal85
April 14, 2021
I had a good experience at direct auction USA. The process was smooth and simple. My sales rep was knowledgeable and patient helping me make my selection. process was smooth and simple. My sales rep was knowledgeable and patient helping me make my selection. More
by Rodney.shepard3rd
Employees Worked With
