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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
February 27, 2024
I had no idea what to expect. What I found is a solid business driven by caring people. Now I have purchased my quality vehicle, I can recommend Auction Direct without worrying ab What I found is a solid business driven by caring people. Now I have purchased my quality vehicle, I can recommend Auction Direct without worrying about competition. While I hope not to be auto shopping for sometime, if/when there is a next time, I will likely start with Auction Direct and use the dealerships as my Plan B. More
by MJG2024
February 27, 2024
had a great experience car shopping for the first time definitely a place to come back too definitely a place to come back too More
by nc231992
Employees Worked With
February 27, 2024
Everyone working with Auction Direct made my purchase easy. I was able to purchase the car I wanted for a fair price with a lot of personal service. easy. I was able to purchase the car I wanted for a fair price with a lot of personal service. More
by kmorabito
February 22, 2024
My experience was amazing! I Genuinely felt like Jordan cared about more than money being spent. Any question any concern I had he addressed and made sure I understood the enti I Genuinely felt like Jordan cared about more than money being spent. Any question any concern I had he addressed and made sure I understood the entire process! More
by kenyattasewell
February 22, 2024
I had a great experience at Auction Direct-Raleigh! They took their time with me, worked around my financial goals and were never pushy. Highly recommend and will definitely be back when it’s time agai They took their time with me, worked around my financial goals and were never pushy. Highly recommend and will definitely be back when it’s time again! More
by Kaylaawilliams1501
February 19, 2024
Osiris is lovely! She is so patient and considerate of her clients. She walked the lot with me for hours over several days and brought out ever car I wanted to test She is so patient and considerate of her clients. She walked the lot with me for hours over several days and brought out ever car I wanted to test drive. She responds promptly and even answers lots of questions after the deal is over. It's a pleasure to work with her! More
by Karen
Employees Worked With
February 18, 2024
Excellent customer care and zero pressure to commit to a purchase until happy with the choice. purchase until happy with the choice. More
by Whwilson
February 18, 2024
I really liked Osiris' help when buying my car. She is highly recommended and very kind. She is highly recommended and very kind. More
by rixi2461
Employees Worked With
February 18, 2024
He was very friendly and determined to help me. He was sincere and genuine. I have never felt with a considerate salesman. I was very doubtful that I would leave disappointed however he got the job He was sincere and genuine. I have never felt with a considerate salesman. I was very doubtful that I would leave disappointed however he got the job done with gratitude and grace. It has been a rough week for me but he turned it completely around. I am so thankful !! More
by Looneyrachelle141
February 18, 2024
Hicham was the best salesman ever. Friendly, professional and knowledgeable. Never made me feel like I was as just a deal. Will definitely recommend him to family and friends. Friendly, professional and knowledgeable. Never made me feel like I was as just a deal. Will definitely recommend him to family and friends. More
by Misssouth4
Employees Worked With
