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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
January 31, 2021
Joe Peoples was awesome to deal with. He was professional and polite. No pressure did not feel rushed. He went above and beyond standards in helping locate the car I wanted. Also, made sure everthing went sm and polite. No pressure did not feel rushed. He went above and beyond standards in helping locate the car I wanted. Also, made sure everthing went smooth like giving the option to schedule another detail of the car so it would be cleaned to my standards. Auction Direct USA-Raleigh and Joe provided exceptional customer service I would highly recommend both him and the dealership. More
by christy.whiskey
January 31, 2021
Joe really went above and beyond to help me find the vehicle that was right for me. Despite the long process he made sure it was smooth as possible! vehicle that was right for me. Despite the long process he made sure it was smooth as possible! More
by Johnny
Employees Worked With
January 31, 2021
Joe Peoples was who helped me buy my new car. Helped me every step of the way, will recommend him and auction direct to all friends and family looking for a new car! every step of the way, will recommend him and auction direct to all friends and family looking for a new car! More
by cameronowens
Employees Worked With
January 31, 2021
Joe is a fantastic salesman! He helped me with the last two car purchases and he helped through every step of the way! He is truly a great salesman two car purchases and he helped through every step of the way! He is truly a great salesman More
by Zack Mense
Employees Worked With
January 31, 2021
Great Experience!!!!! No pressure very accommodating. Customer Service was great & everyone was extremely helpful. I would recommend auction direct usa for your next vehicle purchase Customer Service was great & everyone was extremely helpful. I would recommend auction direct usa for your next vehicle purchase More
by Andre Brown
January 31, 2021
We recently sold our car back to auction direct and the process was easy and painless. Tim and Joe both have been nothing but professionals. I highly recommend this dealership. process was easy and painless. Tim and Joe both have been nothing but professionals. I highly recommend this dealership. More
by gvinson83
January 31, 2021
Auction Direct offers newer used cars at a reasonable price. Test drives are easy to arrange and they are open long hours. Sales staff are highly responsive. price. Test drives are easy to arrange and they are open long hours. Sales staff are highly responsive. More
by Noon
Employees Worked With
January 31, 2021
I had a good experience with Joe, he was very helpful and quick service. I recommend him and would use him again for buying a car. quick service. I recommend him and would use him again for buying a car. More
by Jack Drater
January 31, 2021
This young man assisted me in finding an appropriate vehicle. I found him to be knowledgeable about the appropriate subject matter. The transaction was swift and I would like to use Joe again in the fut vehicle. I found him to be knowledgeable about the appropriate subject matter. The transaction was swift and I would like to use Joe again in the future. More
by Jack.moreau
Employees Worked With
January 31, 2021
Awesome dealership! Didn’t know what I wanted! Khalil helped me zone in on a car and get the financing right! Shout out to the whole auction direct team! helped me zone in on a car and get the financing right! Shout out to the whole auction direct team! More
by PicnicGirl
