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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
January 03, 2021
Sierra was a wonderful dealer to work with. She was very welcoming and made the experience simple and every answer clear. Could not have asked for anyone better! welcoming and made the experience simple and every answer clear. Could not have asked for anyone better! More
by jmatthes00
Employees Worked With
Sierra Gillmore
December 25, 2020
Always a great experience. Was happy to get my wife an early Christmas present and she loves it. Thanks you everyone who help made this possible. early Christmas present and she loves it. Thanks you everyone who help made this possible. More
by BJOHNSON
Employees Worked With
December 23, 2020
Very professional and very helpful Rey worked with me and I couldn’t be more happier. I’m glad I chose them for my first car sale I couldn’t be more happier. I’m glad I chose them for my first car sale More
by cleo.lucy1
Employees Worked With
December 22, 2020
What a wonderful experience I had with Louie and moussa definitely will come back and buy another car from these generous gentleman and I highly recommend you all too also. definitely will come back and buy another car from these generous gentleman and I highly recommend you all too also. More
by Louvnyc
Employees Worked With
Louie Akila
December 19, 2020
Great experience! Working with Timothy was very easy and we left with a much better vehicle than we were prepared to pay for and actually paid less than we expected. Again, great experience! we left with a much better vehicle than we were prepared to pay for and actually paid less than we expected. Again, great experience! More
by Thom
December 18, 2020
Great team, great people, great dealership!!! Ok so happy with my purchase, Louie was so detailed he explain everything so perfectly. The manager Moussa was really accurate with his numbers I was surprised. with my purchase, Louie was so detailed he explain everything so perfectly. The manager Moussa was really accurate with his numbers I was surprised. I’m a happy customer!!! More
by Arlene Colon
Employees Worked With
Moussa Ndiaye, Louie Akila
December 17, 2020
Auction direct is a very great car dealership and they helped me get a car in no time. With a trade in and a small down payment, I drive out with a new car the same day I walked in. helped me get a car in no time. With a trade in and a small down payment, I drive out with a new car the same day I walked in. More
by norfleetchad08
Employees Worked With
Alec Naiman
December 17, 2020
I asked and THEY delivered! Izaiah made me feel I asked and THEY delivered! Izaiah made me feel comfortable with my purchase and was more than knowledgeable! I’d definitely refer my family or frie I asked and THEY delivered! Izaiah made me feel comfortable with my purchase and was more than knowledgeable! I’d definitely refer my family or friends More
by SMcCall
Employees Worked With
Victor Tetteh, Izaiah Gentry
December 16, 2020
This was my second car from Auction Direct and second great experience with the sales staff. Tim was very helpful and considerate of my car purchase goals and made the whole process fun. He is highly rec great experience with the sales staff. Tim was very helpful and considerate of my car purchase goals and made the whole process fun. He is highly recommended if you are looking to buy a vehicle. And as promised, there was No Hassle! More
by ql23
Employees Worked With
Timothy Cooper
December 16, 2020
Staff very professional,sales person ask what type of vehicle your interested in, give you time to view vehicles offered,Help you through the financing process, no buyer's remorse!!! vehicle your interested in, give you time to view vehicles offered,Help you through the financing process, no buyer's remorse!!! More
by valeriestockard
Employees Worked With
Tony Bielik, Alec Naiman
