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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
November 30, 2020
Sammy was AWESOME! I would recommend this place to EVERYBODY! Time well spent! Money well spent! Thank you again!!! Happy Holidays! Patrice A. Witherspoon & Family EVERYBODY! Time well spent! Money well spent! Thank you again!!! Happy Holidays! Patrice A. Witherspoon & Family More
by pwitherspoon81
Employees Worked With
Sammy Triesh
November 29, 2020
I had a very good sales experience with Louie. He was professional and very respectful of my time. In the same manner, Moussa reflected the same professionalism, courtesy and efficiency. I felt they both professional and very respectful of my time. In the same manner, Moussa reflected the same professionalism, courtesy and efficiency. I felt they both listened to my wishes, answered any questions and worked hard to make the sale a great experience for me. More
by 53guzinta
Employees Worked With
Moussa Ndiaye, Louie Akila
November 28, 2020
I thought that Aution Direct was the best place that we went to for buying a car. We did not feel pressured by the people there and I thought we had a good deal. went to for buying a car. We did not feel pressured by the people there and I thought we had a good deal. More
by RH3
Employees Worked With
Timothy Cooper
November 27, 2020
Excellent service very friendly and helpful will continúe to shop with them for all my car needs and future cars excellent family orianted good. Louis was wonderfull. continúe to shop with them for all my car needs and future cars excellent family orianted good. Louis was wonderfull. More
by Nlsnduarte
Employees Worked With
Louie Akila
November 25, 2020
They got me my first car were able to work around price requested highly recommended. They will help you with whatever you need. If I had to pick one con they are a little aggressive at times. requested highly recommended. They will help you with whatever you need. If I had to pick one con they are a little aggressive at times. More
by Lastis2000
Employees Worked With
Victor Tetteh, Antonio Brewer, Timothy Cooper, Jamar Coston, Louie Akila
November 23, 2020
Attentive, answered every question. Made sure we saw all vehicles on our list to review. Made suggestions when asked. Superb customer service. Will recommend to friends and family. vehicles on our list to review. Made suggestions when asked. Superb customer service. Will recommend to friends and family. More
by Mbrlr
Employees Worked With
Moussa Ndiaye, Louie Akila
November 23, 2020
Always a pleasure doing business here. This is my 4th car I've bought from them and wouldn't go anywhere else. They always take care of me and make me feel like family. Would highly recommend! I've bought from them and wouldn't go anywhere else. They always take care of me and make me feel like family. Would highly recommend! More
by tarheel203
November 21, 2020
Very impressive young lady who knows her stuff. She was professional, courteous, had great tips and earned our business. We ended up buying 2 cars from her! She made the process of buying and doing our tr professional, courteous, had great tips and earned our business. We ended up buying 2 cars from her! She made the process of buying and doing our trade in easy. More
by Grant
Employees Worked With
Sierra Gillmore
