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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

November 20, 2020

Tim was exceptional! Easily the best car salesman I’ve worked with. He was honest, most importantly. He went above and beyond to find me the perfect car financially, as well as one that I liked. I would H More

by Antonio Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2020

Sierra was great! She helped me get the car I wanted and was knowledgeable about the car. I appear the time she took to help me. More

by Chelseagregory41
Recommend Dealer
Yes
Employees Worked With
Sierra Gillmore
November 19, 2020

I had a great experience here Sierra is so kind understood my situation and helped me get into new reliable car I highly recommend here More

by rynawilliams1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Gillmore
November 18, 2020

Both Joe and Auction Direct were awesome in me getting a new ( for me ) vehicle. Courteous, polite, and understanding across every step of the sale. 10/10 will be back for my next car. More

by Smart Man Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye, Louie Akila
November 18, 2020

Very easy process and very fast! I would recommend to anyone because of great customer service !! They moved very quickly knowing I drove from out of town to come to the dealership. More

by Tsoltau77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Akila
November 18, 2020

Moussa was excellent. He was professional and courteous. I have bought two cars before and back again. They made me feel important. I now have my dream car thanks to them. I am so happy I came to Auction Di More

by A Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
November 15, 2020

Joe was extremely laid back and helpful, my whole process of finding the right fit with him was a complete pleasure. He helped me find exactly what I needed to fit my needs. Would recommend him to anyone buy More

by Andrewtdim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
November 14, 2020

I just finance my first vehicle on Monday. It was an amazing experience thanks to Joe Peoples and Manager Moussa. My family and I were going through a rough patch at the moment and really needed somethi More

by Tammyj.tavarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
November 11, 2020

Great experience from the moment I arrived at the lot. Joe is professional and courteous and made sure all my questions were answered about the car I ended up buying. From the smallest features, to how th More

by Calebh13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
November 10, 2020

Very professional experience. Made having to purchase a new car a relatively painless experience. Very happy with my new car and would recommend Sierra and Auction Direct. More

by rjgonyier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Gillmore
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