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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,884 reviews

October 06, 2020

Absolutely the BEST salesmen ever ! Customer service was 5 star and I’ am in love with my SUV . Thanks for everything .. you guys are ROCKSTAR ! More

by joannowell422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tetteh, Chandler Cashdan
October 06, 2020

Khalil was such a pleasant person! Paul and Khalil helped get me out of a bad loan from a smaller dealership. They were able to get me into a practically brand new Sentra!! Thank you guys so much again More

by khammond1280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
October 05, 2020

Thank you to Sammy and Paul!! What a lovely experience I had with Auction Direct. Ive had some tough financial trouble over the past years and with the help and expertise of the whole Auction Direct staff I More

by JJpimprider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
September 30, 2020

Tim was very professional, knowledgeable and helpful with me finding what I was looking for. Very happy with my new car! I’m so glad I was able to go through the process with him and Tony. Thank you! More

by MarieJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper, Tony Bielik
September 29, 2020

Joe was very kind and knowledgeable. He helped me get the car I needed for my family. I will highly recommend him to my friends. He made it easy when buying a car is usually very stressful. Thank you Joe! More

by brennaejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
September 28, 2020

This my second vehicle I've gotten from here. They never disappoint me! Very helpful and attentive. Tim is a great person to work with. More

by harms1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
September 27, 2020

Excellent service from my first experience to the purchasing point! I was greeted kindly by Joe and he remained consistent in professionalism throughout the whole process. All the conversations were More

by Marye Vance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pulliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
September 26, 2020

Been here twice in the past three days and left with a car both times. One for me and one for my girlfriend. It’s an insanely easy process and no shady business practices are put to use here. I have to sh More

by Joshcorn96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Coston, Sonia Burnette
September 26, 2020

Chandler provided me with an AWESOME experience with purchasing this beauty not to mention his customer service was beyond excellent! Thanks Chandler/ Direct USA ⭐️.See you soon for my next purchase!! More

by bowserconnie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Cashdan
September 23, 2020

This is my third vehicle from Auction Direct and I have had nothing but pleasant and amazing customer service with each purchase. Chandler was personable, professional and efficient. Tom assisted with the More

by jessicamcmican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Chandler Cashdan
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