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Auction Direct USA - Raleigh

Raleigh, NC

4.5
1,888 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,888 reviews

September 27, 2020

Excellent service from my first experience to the purchasing point! I was greeted kindly by Joe and he remained consistent in professionalism throughout the whole process. All the conversations were More

by Marye Vance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pulliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
September 26, 2020

Been here twice in the past three days and left with a car both times. One for me and one for my girlfriend. It’s an insanely easy process and no shady business practices are put to use here. I have to sh More

by Joshcorn96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Coston, Sonia Burnette
September 26, 2020

Chandler provided me with an AWESOME experience with purchasing this beauty not to mention his customer service was beyond excellent! Thanks Chandler/ Direct USA ⭐️.See you soon for my next purchase!! More

by bowserconnie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Cashdan
September 23, 2020

This is my third vehicle from Auction Direct and I have had nothing but pleasant and amazing customer service with each purchase. Chandler was personable, professional and efficient. Tom assisted with the More

by jessicamcmican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Chandler Cashdan
September 20, 2020

Timothy was a wonderful sales man. He gave us such an amazing experience and taught us so much. He wasn't just trying to sell us a car. He was giving everything we wanted and more. This company truly car More

by Christina bianchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
September 18, 2020

excellent person very kind and patient tries to help and excellent person very kind and patient tries to help and seek the best for customers, recommended 100% I have my car thanks to him and the people at More

by Eliezermoron02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
September 16, 2020

Absolutely loved my salesman. He was very friendly, patient with sending/receiving documents, personable and awesome sense of humor!! I couldn't have asked for a better car buying experience,😁 More

by nekeiah77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
September 16, 2020

Impressive! Everyone there was friendly, helpful and super efficient. This is a no b.s. dealership. The salesman, Chandler was no pressure and listened to me. Thank you! More

by kmh1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer, Chandler Cashdan
September 13, 2020

Chandler Cashdan made buying a car easy.He made me feel Chandler Cashdan made buying a car easy. He made me feel as if I was important, and took the time to found out exactly what I wanted in a car. Thank More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Chandler Cashdan
September 04, 2020

Chandler was great. He was friendly, knowledgeable and professional. He helped me find the exact car I wanted and before I knew it, I was driving it home. Kudos to both him and his manager, Victor, for a More

by Crobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kizzy Benjamin , Victor Tetteh, Chandler Cashdan
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