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Auction Direct USA - Raleigh

Raleigh, NC

4.5
1,888 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,888 reviews

August 28, 2020

First spoke with Tom (Manager) who set up the appointment. Very prompt with my online application and reaching out. Once I got there I was met by Alec who was very pleasant and easy to talk to. H More

by chadlel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Naiman
August 27, 2020

I find this dealership to my liking the second time around. I knew that they would find me a vehicle to fit my needs and I was not disappointed. More

by lavenhoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Naiman
August 27, 2020

I would 10/10 recommend Auction Direct to anyone! Everyone is nice, friendly and welcoming. Special shout out to Chandler who went above and beyond my expectations. He got me the exact right vehicle More

by Ecole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Tetteh, Chandler Cashdan
August 25, 2020

Outstanding customer service from Moussa and Joe!! They really show care and took in consideration my difficult circumstances. I trade in two cars and got my new family vehicle. I’m very blessed to have th More

by AnaSerrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
August 24, 2020

Matt and Paul were both very friendly, professional and helpful. And a special shout out to Matt for making it go very smoothly. Joe & Cathy More

by jdan49
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Glover
August 21, 2020

The service was great and very professional. Sales rep was very knowledgeable and was always available to answer any questions. Would definitely buy from them again. More

by WP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Cashdan
August 19, 2020

I was referred to Moussa by a close friend and I would pass on that recommendation to others! He listened to what I wanted and showed me exactly that but also gave me other options when I found I didn’t l More

by Sharese R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
August 18, 2020

David was extremely helpful with helping me get a car! It’s an arming car the process was simply and smooth I will definitely be returning should I get another another car. More

by Ciara.gooding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lampley
August 17, 2020

We are so pleased with the experience we had!! The patience, expertise and compassion shown to us was greatly appreciated, making our dreams come true! More

by bridggettec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bielik, Jamar Coston
August 13, 2020

Friendly, energetic, honest service. Very knowledgeable and willing to work with me to understand my needs and find the right car to fit those needs. More

by Claytongoris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Naiman
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