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Auction Direct USA - Raleigh

Raleigh, NC

4.7
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,885 reviews

July 10, 2020

Excellent customer service! Sierra was super helpful and very knowledgeable. I loved the variety of vehicles and was able to get exactly what I was looking for. More

by Jbudd06
Recommend Dealer
Yes
Employees Worked With
Tony Kicinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Gillmore
July 10, 2020

Sierra was very easy to work with. Helped me with any and everything throughout the entire process. She made this process easier than I ever thought it would be! More

by Cierra13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Gillmore
July 09, 2020

Very Good Experience Joe was an excellent sales consultant. Very personable, knowledgeable, trustworthy, and professional. Easy test drive and buying process, many cars t More

by elytm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

I had a great experience with Henna at Auction Direct in Raleigh. She was very patient and kind. The place was very relaxed. I was able to walk around the lot on my own and look at vehicles. Really enjoyed More

by Stephanie O.
Recommend Dealer
Yes
Employees Worked With
Henna Ali, Tom Collins
July 05, 2020

Great experience! Found exactly what we were looking for! Everyone was friendly & very helpful! Only wish we would have found them much sooner! Thank you for everything! More

by The Fullers
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Chandler Cashdan
July 04, 2020

Chandler Cashdan did everything he could to make sure we were satisfied. He know the vehicle details and explain every questions I had asked him. More

by MAD
Recommend Dealer
Yes
Employees Worked With
Chandler Cashdan
July 04, 2020

Chandler was a really great sales rep! My dad and I went to view some cars a few weeks ago and he made us feel welcomed. Even coming back today to purchase the vehicle his energy stayed the same. He through More

by Mylaika
Recommend Dealer
Yes
Employees Worked With
Chandler Cashdan
July 03, 2020

I looked at a bunch of cars at different dealerships before going to Auction Direct. Settled on a gorgeous car with all the features I wanted and a great price. I HATE shopping of any kind, but espe More

by Pwking9354
Recommend Dealer
Yes
Employees Worked With
Sierra Gillmore
July 02, 2020

OMG... This was by far the best car buying experience I've ever had. Online,simple,fast response,immaculate service and I was physically there on the lot for 1 hour. Chandler Cashdan and Tom Collins too More

by Shayriggins
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Chandler Cashdan
July 02, 2020

My wife and I just purchased an SUV and the process was very easy and comforting. Chandler, our salesman, was very professional, knowledgeable, and accommodating. We appreciated him being very flexible wit More

by drewpflowers
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Chandler Cashdan
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