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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
April 11, 2020
Great experience at AD! Got the car family needed. Khalil was perfect and gave me /wife the info we needed to make the right choice. Thank you all again. was perfect and gave me /wife the info we needed to make the right choice. Thank you all again. More
by cerronebattle
Employees Worked With
April 11, 2020
Fantastic experience. From my initial conversation with Charles, then worked out the details with Paul. Kalil then brought the deal home with a fantastic delivery. Paperwork was accurately prepared and too Charles, then worked out the details with Paul. Kalil then brought the deal home with a fantastic delivery. Paperwork was accurately prepared and took about 5 minutes to complete. Easy to work with, professional and friendly folks and no nonsense business practices. I’d recommend this group to any of my friends and family. More
by dself30
March 28, 2020
Tim and Paul are awesome! They help us get exactly what we are looking for with a great price every time! We will be back again in a few more years! we are looking for with a great price every time! We will be back again in a few more years! More
by Crystal
March 17, 2020
Darius was great! I told him what I wanted and he found the perfect vehicle for me. He knew better than I knew what vehicle was right for me. And Victor worked magic on the payments. Everyone was friendly the perfect vehicle for me. He knew better than I knew what vehicle was right for me. And Victor worked magic on the payments. Everyone was friendly and accommodating. It made the long process of buying a new vehicle a pleasant experience. Everything just fell into place. I would recommend Auction Direct to anyone. Kudos! More
by Love my CX-9
Employees Worked With
The young lady that greeted me when I came in was friendly too. , Victor Tetteh, Darius Mayfield
March 16, 2020
Great sales atmosphere, no hassle, easy financing, great prices and very helpful salespeople. Pulled 3 different trucks for me. the one I wanted hadn't even been put out on the lot. Cleaned it and had it r prices and very helpful salespeople. Pulled 3 different trucks for me. the one I wanted hadn't even been put out on the lot. Cleaned it and had it ready to go few minutes after we finished paperwork... More
by poppa scott
Employees Worked With
Timothy Cooper
March 15, 2020
Best Experience Ever! All were very professional and focused on finding the best deal possible. I appreciate all that was done. I am blessed to have met such great people! focused on finding the best deal possible. I appreciate all that was done. I am blessed to have met such great people! More
by pope.ginger
March 13, 2020
My experience at Auction Direct was amazing! Tim is amazing at what he does. Tim and his coworkers helped me find the perfect car in my budget and didnt even break a sweat. amazing at what he does. Tim and his coworkers helped me find the perfect car in my budget and didnt even break a sweat. More
by brittanys
Employees Worked With
Paul, Timothy Cooper, Darius Mayfield
March 12, 2020
The service and hospitality was great!! Darius was professional and knowledgeable and very pleasant to work with. I’d definitely recommend Auction Direct USA-Raleigh! professional and knowledgeable and very pleasant to work with. I’d definitely recommend Auction Direct USA-Raleigh! More
by Wyketia
March 12, 2020
Excellent customer service would definitely shop there again. Tim made my experience pleasant and he took his time to find me what I wanted. Loved the experience. again. Tim made my experience pleasant and he took his time to find me what I wanted. Loved the experience. More
by yonutsea
Employees Worked With
Timothy Cooper
