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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
February 13, 2020
Our 2nd purchase....we love Auction Direct! Charles was great, Timothy our salesman was outside and the finance guy made it all happen. We are very pleased! great, Timothy our salesman was outside and the finance guy made it all happen. We are very pleased! More
by lindseybrinnlanier
February 12, 2020
Chandler did an absolutely outstanding job! Chandler is the best sales guy ever! Thank you! Victor, the sales manager, was great to work with as well. They both made car buying easy and pleasant! the best sales guy ever! Thank you! Victor, the sales manager, was great to work with as well. They both made car buying easy and pleasant! More
by Adventurebound.lsf
Employees Worked With
Victor - 5 stars as well!, Chandler Cashdan
February 12, 2020
David was absolutely great working with us and at getting us our best affordable option. I would recommend anyone to purchase at this location. I was able to get approval here when no other place would accep us our best affordable option. I would recommend anyone to purchase at this location. I was able to get approval here when no other place would accept me. Thank you so very much, David and team. More
by Gibson.daisha
Employees Worked With
David Lampley
February 11, 2020
Kim Melendez is Auction Direct's Shining Star! Kim was warm, professional and attentive! She works hard to meet the needs of the customer and takes time to explain every facet of the deal. I apprec Kim was warm, professional and attentive! She works hard to meet the needs of the customer and takes time to explain every facet of the deal. I appreciate her every effort and she helped me to find an affordable vehicle I could be very pleased with. Thank you Kim!!! LaTanya StClair More
by careerladi
Employees Worked With
Kimberly Melendez
February 11, 2020
Happy with purchase BUT still waiting for floormats for our 2018 Tucson. Just as soon as we receive them, as promised, rating will go up our 2018 Tucson. Just as soon as we receive them, as promised, rating will go up More
by jesse
Employees Worked With
February 11, 2020
Auction direct USA I have no complaints at all. The energy in your facility is soothing to a customer like myself. David Lampley made my experience with you all a great 1. I will recommend people in energy in your facility is soothing to a customer like myself. David Lampley made my experience with you all a great 1. I will recommend people in need of a vehicle to yall. Thanks again More
by Newme8728
Employees Worked With
Tom Collins, David Lampley
February 11, 2020
Great buying experience This was one of the best experiences I have had buying a car. Khalil our salesperson was great. All the staff we dealt with were friendly and helpful. This was one of the best experiences I have had buying a car. Khalil our salesperson was great. All the staff we dealt with were friendly and helpful. We got a good price on a good car in great shape. It was all I could ask for when making this kind of purchase. Thanks More
by Hugh C
February 11, 2020
Everyone was very great and easy to work with. I would definitely recommended consulting with these dealers for anyone looking to get a new vehicle. definitely recommended consulting with these dealers for anyone looking to get a new vehicle. More
by jttvu7
February 11, 2020
Joe was very professional and helpful throughout the entire process, including his manager Jeff! Very respectful and kind. They made my first time buying a car a great experience and helped me as much a entire process, including his manager Jeff! Very respectful and kind. They made my first time buying a car a great experience and helped me as much as possible! 10/10 would recommend 😌 More
by jenaebaker97
