Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Auction Direct USA - Raleigh
Raleigh, NC
1,889 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,889 reviews
January 22, 2024
Fast process and amazing experience. Mr. Jordan was phenomenal help. Answered all my and my gfs questions and concerns will definitely be recommending this business to everyone I know. Mr. Jordan was phenomenal help. Answered all my and my gfs questions and concerns will definitely be recommending this business to everyone I know. More
by Sidneyogbodo
Employees Worked With
January 22, 2024
Great experience, honestly hate coming to dealerships but Jordan was amazing. Made the process super easy for me, I definitely recommend coming here and will be returning in the future. Jordan was amazing. Made the process super easy for me, I definitely recommend coming here and will be returning in the future. More
by cruz.melany
Employees Worked With
January 22, 2024
Joe was extremely knowledgeable and friendly. He made our experience a fun one. I would recommend him to a friend He made our experience a fun one. I would recommend him to a friend More
by Jeff.moncrief
January 21, 2024
They worked very hard to find a deal for me and made sure I had what I wanted in a vehicle. I had what I wanted in a vehicle. More
by aastreet20
Employees Worked With
January 18, 2024
I had a very good experience, especially with my sales person, and will recommend Auction Direct. My only negative feedback is I didn’t care for how the only interest rate info provided to me was tied to person, and will recommend Auction Direct. My only negative feedback is I didn’t care for how the only interest rate info provided to me was tied to the purchase of an extended warranty. After the sale, upon reflection, it felt shady. I would have preferred to see figures with and without a warranty. More
by Cody Eyman
January 18, 2024
Th cars are well kept. Nice variety of vehicles to choose from. Affordable prices for whatever someone is looking for. Nice variety of vehicles to choose from. Affordable prices for whatever someone is looking for. More
by octavius.copeland96
Employees Worked With
January 17, 2024
Sales man was helpful and did what he could. Service department is not will to work with my schedule on something that they owe me from the deal. Service department is not will to work with my schedule on something that they owe me from the deal. More
by marshbarnette
January 17, 2024
Joe at Auction Direct is the best of the best. He made our car buying experience seamless, was very knowledgeable about the vehicle we were interested in, and could not have been more kind and acc He made our car buying experience seamless, was very knowledgeable about the vehicle we were interested in, and could not have been more kind and accommodating throughout the process. Next time we are in the market for a vehicle, I definitely plan to go see Joe! More
by michaelscott0919
January 17, 2024
I bought my last couple cars from here and they have been affordable and reliable affordable and reliable More
by matthew.d.massie
January 17, 2024
Joe was very informative and professional. I'm very glad that he was our salesperson. I'm very glad that he was our salesperson. More
by Ntycme808
Employees Worked With
