Auction Direct USA
Victor, NY
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1,591 Reviews of Auction Direct USA
We came to this dealership to find a car. BIG MISTAKE! We show up on the lot, and start to look at the cars. We were there more then 10 min and not ONE salesman shows up, the ones on the lot just stared at u show up on the lot, and start to look at the cars. We were there more then 10 min and not ONE salesman shows up, the ones on the lot just stared at us. So finally we start moving closer to them, I went inside the store couldn't find anyone, and the guys in the window in their offices just stared.Five minutes later, I finally went up to a salesman with a cowboy hat who just yelled at a lot tech (SO un-professional.) I went up to him and said "are you a salesman?" to which he replied quickly/rudely and walking past me "I can't help you, I have customers." The entire time I was on the lot, he was never near a customer. I said "Do you have someone who can help me" and he just sat and puffed for a minute. I replied "Ok, well I just have a quick que-" to which he rudely intereupted me and said "What is it?" I asked him about the two cars I was interested in price was he gave me a round about price and started to walk away. When I said "Ok.." he rudely said "Sorry" and shrugged his shoulders. I just replied "Ok." Never. Ever. IN MY LIFE, have I ever been treated the way I was treated as a customer in this dealership. I was absolutely mortified. The salesman was an absolute jerk, no customer skills at all, and a complete you know what to everyone on the lot. Too bad for them they didnt realize they had the one car I wanted and that I had money in my pocket, thankfully for me this all happened so they couldn't get my buisness, and I can find a place else where and I am a valued customer. More