
Audi Albany
Latham, NY
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Great experience Best experience I’ve had with buying a car. Everyone was super friendly. Definitely looking forward to doing more business with Audi Albany in the fut Best experience I’ve had with buying a car. Everyone was super friendly. Definitely looking forward to doing more business with Audi Albany in the future! More
New A6 experience leased my 4th AUDI, good communication, model not in stock, was able to located on quickly, good show room condition, smooth transaction, good and eff leased my 4th AUDI, good communication, model not in stock, was able to located on quickly, good show room condition, smooth transaction, good and effective sale service. More
Excellent Salesman Our salesman was the best. Extremely knowledgeable. His follow up from our initial inquiry through purchase and afterwards was beyond expectation. Our salesman was the best. Extremely knowledgeable. His follow up from our initial inquiry through purchase and afterwards was beyond expectation. Also, we love the car! More
Very accomodating, very patient to allow us to review option Our salesperson, Jessica, was incredible with us. She was personable, showed us new and used options, answered questions we had, allowed us to test dr Our salesperson, Jessica, was incredible with us. She was personable, showed us new and used options, answered questions we had, allowed us to test drive several vehicles. She listened to our concerns, and in the end, she found a vehicle that was exactly what we were looking for because she had been listening. She did not rush us to make the decision, stayed after hours for us to complete paperwork, and continued to give us options. She followed though with additional information we had requested, and kept in communication with us to arrange for pickup and settlement. I would recommend the dealership and her especially, great experience. More
Amazing Excellent dealership and staff Very friendly and accommodating service staff Very professional and helping felt very comfortable and welcoming also Excellent dealership and staff Very friendly and accommodating service staff Very professional and helping felt very comfortable and welcoming also washed my car at no extra More
Outstanding from A to Z Can’t be more pleased with my experience. Wonderful and knowledgeable sales person with no pressure applied. Was allowed to test drive different model Can’t be more pleased with my experience. Wonderful and knowledgeable sales person with no pressure applied. Was allowed to test drive different models and make a confident choice. Audi is a great brand and Lanagan Audi is a great dealership. More
Service for power steering Everything was great. The only comment I would make is I had to call on Thursday at around 2 pm to see if my car was ready or if it had to stay anoth Everything was great. The only comment I would make is I had to call on Thursday at around 2 pm to see if my car was ready or if it had to stay another day. I like progress reports and I felt I should not have had to call More
Easy in/easy out I much prefer this dealership to others that are located closer to me and my job. It's always been easy in, easy out, friendly and flexible. I highly I much prefer this dealership to others that are located closer to me and my job. It's always been easy in, easy out, friendly and flexible. I highly recommend their service. More
Purchased another Audi I brought my two other Audi is in for service. My daughter was about to go to college and needed a car, we thought we would look at possibly Subaru f I brought my two other Audi is in for service. My daughter was about to go to college and needed a car, we thought we would look at possibly Subaru for a starter car for her. Stephen the sales person showed us two other Q3 that had been turned in recently and that persuaded us to go with safety first. Our daughter is more than to be delighted to be driving a slightly used Q3 and we have peace of mind that she will be safe. Thanks Stephen for all your help you were awesome! My next purchase will be with this dealership because they also went above and beyond regarding the service of our other two Audi’s More
A pleasure to do business with Stephen was very knowledgeable, professional and helpful. He was very prompt to return calls and was a pleasure to do business with. He is a real asse Stephen was very knowledgeable, professional and helpful. He was very prompt to return calls and was a pleasure to do business with. He is a real asset to Audi. More