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Audi Albany

Latham, NY

2.9
335 Reviews

723 New Loudon Rd

Latham, NY

12110

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Showing 335 reviews

July 16, 2018

Great experience. Joe is a very good salesperson, very knowledgeable. Even after my purchase he has reached out to me to make sure I had no unanswered questions and to More

by Davezepol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cassia
Jul 16, 2018 -

Audi Albany responded

Thank you for taking the time to let us know how Joe did during your purchase process. We will be sure to pass the notes along. We look forward to assisting you again in the future.

July 10, 2018

"Great Experience" We found James Sanders to be efficient and knowledgeable. We didn't even have to think about the paper work. He did it all for us with a great amou More

by gaudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Sanders
Jul 12, 2018 -

Audi Albany responded

Thank you for taking the time to let us know how James did during your purchase process. We are glad he is a member of our team. We look forward to assisting you again in the future.

July 06, 2018

Experience Smooth and efficient process. Everyone was great to work with. We’ll definitely be back when our lease is up for another Audi. Thanks again . More

by dsoori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rik Woldring, Joe Cassia
Jul 06, 2018 -

Audi Albany responded

Thank you for letting us know about your recent lease experience. If you need anything in the future, please let us know. We look forward to seeing you again!

July 05, 2018

Explained everything Both Patrick and Samantha were exceptional and made my repair and recall easy to follow. They called by the time they said they would to update me on More

by kwhef
Customer Service
Recommend Dealer
Yes
Employees Worked With
Samantha, Patrick Lynch
Jul 06, 2018 -

Audi Albany responded

Thank you for taking the time to let us know how Patrick and Samantha did during your recent service. They are valuable assets to our team. We look forward to assisting you again in the future.

July 02, 2018

Great Sales and Service Team This dealer has a great sales and service team. We’ve been customers for years. No pressure sales with excellent pricing and service that always gets More

by Smmrbrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rik Woldring, Patrick Lynch, James Sanders, Adam Parnham
Jul 06, 2018 -

Audi Albany responded

We value your feedback and appreciate you taking the time to let us know how we did. We strive for the best in customer service and it sounds like you received our VIP treatment. We look forward to seeing you again soon!

June 26, 2018

Professional experience The dealership offers a quality product and they have hired well trained staff to match. Joseph Cassia and Adam Parnham have put trust back in the pro More

by David 16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cassia, Adam Parnham
June 25, 2018

great buying experience we dealt with friendly and knowledgeable staff. we had good communication over pricing, scheduling and vehicle pick up. the facility is consumer frien More

by drgerace
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rik Woldring, Nick Rhoades, Bob Carberg
June 25, 2018

Friendly, courteous, knowledgeable Brought the car in for its 1st 10,000 mile checkup/tire rotation and also to detail the car with the protectant finish. I was loaned a car. The car More

by KFeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Lynch
May 12, 2018

Great Salesperson Working with Jessica Malatesta at Audi Albany was an all together excellent experience. She was very professional, knowledgeable, and responsive to More

by DKFSAthensNY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Malatesta
April 22, 2018

great experience The Albany Audi team was absolutely wonderful! Jessica Malatesta was really helpful, bright, and knowledgeable of the product. I would definitely re More

by swishy35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rhoades, Jessica Malatesta
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