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Audi Allentown - Service Center

Allentown, PA

4.8
1,111 Reviews

1,111 Reviews of Audi Allentown - Service Center

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July 09, 2023

Everyone I dealt with was excellent! And this was the first time they charged an amount comparable to other shops. More

by MPIZZINGRILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with James last time and would give him a 5 too but I didn’t work with him this visit
Jul 14, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

July 09, 2023

Excellent customer service! Everybody was nice, knowledgeable and did a great job servicing my vehicle. Highly recommended! More

by DEEA88_PORUMBOIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

DEEA88, thank you so much for your kind words! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 08, 2023

Allentown took good care of me. They were professional, courteous and responsive. Overall, a good experience. More

by BLAKE_CARR
Recommend Dealer
Yes
Employees Worked With
Brad Jeschonek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

Thank you so much for your kind words! We strive to provide a professional and courteous experience for all of our customers. We appreciate your feedback and hope to assist you again in the future.

July 08, 2023

As a new Audi customer, Audi Allentown made my first service experience a great one. More

by PETERJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Jul 14, 2023 -

Audi Allentown responded

Thank you for your kind words and for your continued support of our business. We truly appreciate your feedback and are glad to hear that you are satisfied with our service.

July 08, 2023

Quick accurate smooth clean polite so therefore everything was a great transition with my vehicle More

by PERDUEMALIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

Thank you so much for your kind words! We strive to provide excellent service and we're glad to hear that you had a positive experience with us. We appreciate your support and look forward to serving you in the future.

July 08, 2023

Great service, flexible schedule, the loaner availability is very helpful. The team is very knowledgeable and friendly More

by AudiA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, AudiA8! Please let us know if we can do anything else to help!

July 07, 2023

Excellent attention to detail, Professional,courteous, and timely service. Highly dealership for recommended for Audi service More

by JRICCA8827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Audi Allentown responded

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an amazing experience with our dealership and that our team provided you with exceptional service.

July 07, 2023

Allentown Audi is always a pleasure to deal with. They are courteous, clean, professional and prompt. My car's progress is always relayed to me by text and includes a quick video by the tech. Tyler P More

by Kurtnewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Jul 14, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, Kurtnewman! If there is anything else we can do to help just let us know! Have a great day!

July 07, 2023

Very help and accommodating for the customer. Great service and communication in the shop and at the front desk More

by Joshua Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas
Jul 14, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Joshua! We're always here to help if anything else comes up!

July 07, 2023

Simply the best customer service ever! Simply the best customer service ever! Simply the best customer service ever! More

by MDEMCSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Jul 14, 2023 -

Audi Allentown responded

MDEMCSAK, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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