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Audi Allentown - Service Center

Allentown, PA

4.8
1,108 Reviews
Call Service Center (888) 709-1467

1,108 Reviews of Audi Allentown - Service Center

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April 12, 2025

Two words, excellent service. Everybody’s polite and helpful from the scheduler on the phone to the service manager, mechanic, etc. great job. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know her name, but it was the person who set up the appointment on phone
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Apr 14, 2025 -

Audi Allentown responded

Thank you for the kind words! We're thrilled to hear you had an excellent experience from start to finish. Our team—from the scheduler to the service manager and technicians—truly appreciates your feedback. We look forward to continuing to provide you with great service!

April 11, 2025

James, every time makes my appointment experience wonderful. He pays attention to my needs and what I need completed. I recommend James to everyone that needs services to their Audi. More

by Jroz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James consistently provides you with such a great experience. He truly takes pride in making sure each guest feels heard and taken care of. Your recommendation means a lot, and we look forward to seeing you (and your Audi) again soon!

April 11, 2025

James, every time makes my appointment experience wonderful. He pays attention to my needs and what I need completed. I recommend James to everyone that needs services to their Audi. More

by Jroz14
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
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Apr 14, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James consistently provides you with such a great experience. He truly takes pride in making sure each guest feels heard and taken care of. Your recommendation means a lot, and we look forward to seeing you (and your Audi) again soon!

April 11, 2025

Amazing service! Amazing people!Problems are taken care of, before you ask! Highly recommend Ciocca and its service people! More

by TRYAL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Audi Allentown responded

Thank you for the amazing review! We’re so glad to hear that our team at Ciocca made such a great impression. Anticipating your needs and making your experience seamless is exactly what we strive for. We truly appreciate your recommendation and look forward to serving you again!

April 09, 2025

Outstanding - the best service, as always! Got me in on an emergency basis and promptly remedied my issue. More

by Lusthof1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that we could assist you promptly and effectively in your time of need. It’s always a pleasure to provide top-notch service, and we truly appreciate your trust in us!

April 09, 2025

Very responsive, explain issues/needs well, strong service ethic, good results from Service Department every time. More

by ECD821
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our Service Department. Providing clear communication, reliable service, and great results is exactly what we strive for every day. We truly appreciate your trust and look forward to continuing to serve you!

April 08, 2025

Excellent service depart, very fast service while waiting. Price quoted was price paid. Will use this dealer again More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Audi Allentown responded

Thank you for the great review, David! We’re so glad to hear you had an excellent experience with our service department. It's important to us that our pricing is clear and accurate, so we're happy that met your expectations. We look forward to serving you again in the future!

April 07, 2025

Tyler is the BEST. Excellent customer service! He explains everything the service mechanic did to my Audi. More

by BJUCHNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Audi Allentown responded

Thank you so much for your fantastic review! We’re thrilled to hear that Tyler provided you with excellent customer service and took the time to explain everything about your Audi’s service. We’ll be sure to pass along your kind words to him. If you ever need anything else, we’re here to help!

April 07, 2025

It was easy to get an appointment. And the service was done quicker than the time expected More

by SHEEMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Audi Allentown responded

Thank you for your kind review! We're so glad to hear that booking an appointment was easy and that your service was completed ahead of schedule. We strive to provide efficient and convenient experiences for our customers, and it's great to know we met that goal for you!

April 05, 2025

All work was explained and completed to my satisfaction. James did a great job communicating the status of when the work would be complete. More

by wanyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Audi Allentown responded

Thank you for your great review! We're happy to hear that James provided excellent communication and made sure you were kept informed about the status of your vehicle. It's fantastic to know that the work was completed to your satisfaction. If you ever need anything else, feel free to reach out!

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