Audi Allentown - Service Center

Audi Allentown responded

Thank you for the fantastic review! We're so glad to hear that you had a positive experience with our team. We strive to provide informative, friendly, and timely service, and it’s great to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

Audi Allentown responded

Thank you for sharing your experience, Mandy! We’re so glad to hear that John went above and beyond to help you with the license plate screws. It’s those thoughtful gestures that truly make a difference, and we’re happy to know it made an impact. We’ll be sure to pass along your thanks to John—he’ll be thrilled to hear it!

Audi Allentown responded

Thank you so much for your thoughtful review! We’re incredibly proud of our team here at Allentown Audi, and it’s great to hear that our concierge, service managers, and technicians have made such a positive impact on your experience. We're especially glad to hear that Jade has gone above and beyond to assist you! Your feedback truly means a lot to us, and we look forward to continuing to provide you with top-notch service in the future.

Audi Allentown responded

Thank you for your review. We're sorry to hear that you feel the pricing wasn't competitive. We always aim to provide high-quality service and use premium parts, which can sometimes reflect in the cost. However, we understand that cost is an important factor, and we strive to offer the best value for the work we do. If you ever decide to give us another opportunity, we’d be happy to discuss pricing options or provide an estimate upfront so you have a clear picture.

Audi Allentown responded

Thank you for sharing your experience! We're glad to hear that you were able to relax while your car was being serviced. We aim to provide quick and comfortable service, and we're happy to know we met your expectations. Hope to see you again soon!

Audi Allentown responded

Thank you for the fantastic review! We’re so glad to hear that your service experience at Audi Allentown was another positive one. Tyler truly goes above and beyond, and we’re thrilled that his professionalism and expertise made such an impression. We appreciate your kind words and look forward to continuing to provide you with excellent service in the future!

Audi Allentown responded

Thank you so much for your loyalty and kind words! We're honored that you make the 75-mile drive to Audi Allentown for our services. We’re committed to providing excellent customer service, timely work, and top-quality results every time, and we’re thrilled to hear you’ve had such a positive experience. We look forward to continuing to serve you and your cars in the future!

Audi Allentown responded

Thank you so much for the glowing review! We're thrilled to hear that you had a great experience with our inventory, sales management, and service team. We strive to provide top-tier service, and it’s wonderful to know we’ve met your expectations. Your kind words mean a lot to us, and we’re proud to serve you in Eastern PA! Let us know if there’s anything else we can do for you.

Audi Allentown responded

Thank you for the fantastic review! We're so glad to hear that you had a positive experience with our team. It means a lot that you recognize our professionalism, service, and credibility. We truly appreciate your support, and we're honored that you recommend us to other Audi lovers. Thanks again, and we look forward to serving you in the future!

Audi Allentown responded

Thank you for sharing your feedback. We understand how inconvenient it can be to have to make two trips for a recall, and we truly appreciate your patience throughout the process. Our goal is to provide a smooth and efficient experience for all our customers, and we’ll take your comments into consideration to help improve our service. If you have any other concerns or need assistance in the future, please don’t hesitate to reach out. Thank you for your understanding!